I have been repeatedly harrassed after evalling a copy of Service Manager by Lieberman Associates. I found their ad in MCP mag, and liked the product, but I cna not get it through their heads that I don't make the purchase decisions. I will not be giving valid contact info in the fitire because of it.
Plus, if their product is so great, why does it allow people to use it past the eval date??? ----- Original Message ----- From: "William Lefkovics" <[EMAIL PROTECTED]> To: "MS-Exchange Admin Issues" <[EMAIL PROTECTED]> Sent: Tuesday, July 30, 2002 4:57 PM Subject: RE: Software Compliance OT His original tone might be out of frustration for lack of sales. Or the frustration of piracy. I recommend Sophos deploy an activation step... -----Original Message----- From: Crouthamel, Jonathan [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 30, 2002 2:34 PM To: MS-Exchange Admin Issues Subject: RE: Software Compliance OT At least this email is a little more cordial.... but I still don't understand why I am responsible to respond to every piece of software I evaluate. HMMM, I didn't know they gave out full versions of their software without a timeout period......maybe I should reconsider them...;) .......................................... Thank you for your follow up Jonathan. In fact you do have an professional obligation to respond to my numerous inquiries via email and voicemail. Our records show that you downloaded an evaluation copy of our software and did not contact us with the status of the evaluation, therefore you could have been continuing to use our software illegally. I apologize if the tone of my email offended you, but as a software vendor that makes it extremely easy for potential customers to evaluate a full working version of our product, you can understand the abuses that we have to avoid. A simple note or phone call to myself indicating that you were not using our software illegally would have sufficed and affirmed an acceptable level of professionalism. Please feel free to contact me directly if any of this information is not clear. Sincerely, Justin -----Original Message----- From: Jim Sullivan [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 30, 2002 4:46 PM To: MS-Exchange Admin Issues Subject: RE: Software Compliance OT I think you just received some bad rouge sales email (I hope). We use Sophos and it definitely works for us, but I was dealing with a small US sales force at the time. Sophos has grown worldwide over the past several years and I think some of these satellite offices might be creating these "non-approved" emails. I can't imagine trying to make a sale in one breath and then making a threat in an other. Maybe you need to send the email to Sophos PLC (not Sophos Inc). [EMAIL PROTECTED] -----Original Message----- From: Herchenbach, Jim [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 30, 2002 4:28 PM To: MS-Exchange Admin Issues Subject: RE: Software Compliance OT good point. -----Original Message----- From: William Lefkovics [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 30, 2002 3:23 PM To: MS-Exchange Admin Issues Subject: RE: Software Compliance OT But he is at Sophos. Perhaps CC his boss? -----Original Message----- From: Herchenbach, Jim [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 30, 2002 1:19 PM To: MS-Exchange Admin Issues Subject: RE: Software Compliance OT william, william, william......always the devil's advocate. The software maybe ok,,,but the dude who emailed the trash would not be making any commission off of me, I would at least find another vendor. -----Original Message----- From: William Lefkovics [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 30, 2002 3:11 PM To: MS-Exchange Admin Issues Subject: RE: Software Compliance OT Why didn't you answer their emails? "Thanks, I haven't installed it yet. I'll let you know." -----Original Message----- From: Crouthamel, Jonathan [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 30, 2002 1:07 PM To: MS-Exchange Admin Issues Subject: RE: Software Compliance OT Ha...did all that. If they were tracking it then they would know I am not running it. The product might be fine but their sales tactics blow... -----Original Message----- From: Ely, Don [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 30, 2002 3:47 PM To: MS-Exchange Admin Issues Subject: RE: Software Compliance OT Sounds like some trash talking to me. I'd be scanning my network and looking at logs to see if they actually were "tracking" it. I'd also send them a nasty-gram telling them to FSCK OFF due to the fact that they sent me this lame a$$ email. D -----Original Message----- From: Crouthamel, Jonathan [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 30, 2002 3:41 PM To: MS-Exchange Admin Issues Subject: FW: Software Compliance OT Hi Guys, Has anyone else received similar email from vendors after you evaluated their software. I was somewhat surprised at the tone...especially the part about avoiding further legal action. I evaluated the software on a test network and removed it when I found it didn't fit what I was looking for. Is it my imagination or are sales guys getting really pushy lately...sorry for the OT post, just had to rant. Jonathan -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Tuesday, July 30, 2002 2:48 PM To: Crouthamel, Jonathan Subject: Software Compliance Our records show that you downloaded an evaluation copy of our software but have not returned any of our inquiries. If Sophos is an anti virus package that you wish to evaluate please contact me for an extension, if not please remove the software from your systems immediately to avoid further legal action. Our software does have the ability to report illegal/unlicensed use back to us. Sincerely, Justin Justin D. Hurlburt Senior East Central Territory Manager [MI/OH] Sophos 6 Kimball Lane - 4th Floor Lynnfield, MA 01940 PH: 888-767-4679 x.104 FAX: 781-245-8620 Mobile: 508-662-3456 24/7/365 Technical Support: 888-767-4679 *** CONFIDENTIALITY NOTICE *** This email and any files transmitted with it are confidential and intended for the listed recipient(s). 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