At least this email is a little more cordial.... but I still don't understand why I am 
responsible to respond to every piece of software I evaluate. HMMM, I didn't know they 
gave out full versions of their software without a timeout period......maybe I should 
reconsider them...;)

..........................................

Thank you for your follow up Jonathan.

In fact you do have an professional obligation to respond to my numerous
inquiries via email and voicemail.  Our records show that you downloaded an
evaluation copy of our software and did not contact us with the status of
the evaluation, therefore you could have been continuing to use our
software illegally.

I apologize if the tone of my email offended you, but as a software vendor
that makes it extremely easy for potential customers to evaluate a full
working version of our product, you can understand the abuses that we have
to avoid.  A simple note or phone call to myself indicating that you were
not using our software illegally would have sufficed and affirmed an
acceptable level of professionalism.
Please feel free to contact me directly if any of this information is not
clear.

Sincerely,
Justin

-----Original Message-----
From: Jim Sullivan [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, July 30, 2002 4:46 PM
To: MS-Exchange Admin Issues
Subject: RE: Software Compliance OT


I think you just received some bad rouge sales email (I hope).
We use Sophos and it definitely works for us, but I was dealing with a small
US sales force at the time.   Sophos has grown worldwide over the past
several years and I think some of these satellite offices might be creating
these "non-approved" emails.  I can't imagine trying to make a sale in one
breath and then making a threat in an other.
Maybe you need to send the email to Sophos PLC (not Sophos Inc).
[EMAIL PROTECTED] 



-----Original Message-----
From: Herchenbach, Jim [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, July 30, 2002 4:28 PM
To: MS-Exchange Admin Issues
Subject: RE: Software Compliance OT


good point.

-----Original Message-----
From: William Lefkovics [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, July 30, 2002 3:23 PM
To: MS-Exchange Admin Issues
Subject: RE: Software Compliance OT


But he is at Sophos.

Perhaps CC his boss?


-----Original Message-----
From: Herchenbach, Jim [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, July 30, 2002 1:19 PM
To: MS-Exchange Admin Issues
Subject: RE: Software Compliance OT


william, william, william......always the devil's advocate.  The
software maybe ok,,,but the dude who emailed the trash would not be
making any commission off of me, I would at least find another vendor.

-----Original Message-----
From: William Lefkovics [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, July 30, 2002 3:11 PM
To: MS-Exchange Admin Issues
Subject: RE: Software Compliance OT


Why didn't you answer their emails?

"Thanks, I haven't installed it yet.  I'll let you know."


-----Original Message-----
From: Crouthamel, Jonathan [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, July 30, 2002 1:07 PM
To: MS-Exchange Admin Issues
Subject: RE: Software Compliance OT


Ha...did all that. If they were tracking it then they would know I am
not running it. 

The product might be fine but their sales tactics blow...

-----Original Message-----
From: Ely, Don [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, July 30, 2002 3:47 PM
To: MS-Exchange Admin Issues
Subject: RE: Software Compliance OT


Sounds like some trash talking to me.  I'd be scanning my network and
looking at logs to see if they actually were "tracking" it.  I'd also
send them a nasty-gram telling them to FSCK OFF due to the fact that
they sent me this lame a$$ email.

D



-----Original Message-----
From: Crouthamel, Jonathan [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, July 30, 2002 3:41 PM
To: MS-Exchange Admin Issues
Subject: FW: Software Compliance OT


Hi Guys,

Has anyone else received similar email from vendors after you evaluated
their software. I was somewhat surprised at the tone...especially the
part about avoiding further legal action. I evaluated the software on a
test network and removed it when I found it didn't fit what I was
looking for. Is it my imagination or are sales guys getting really pushy
lately...sorry for the OT post, just had to rant.

Jonathan

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, July 30, 2002 2:48 PM
To: Crouthamel, Jonathan
Subject: Software Compliance


Our records show that you downloaded an evaluation copy of our software
but have not returned any of our inquiries.  If Sophos is an anti virus
package that you wish to evaluate please contact me for an extension, if
not please remove the software from your systems immediately to avoid
further legal action.  Our software does have the ability to report
illegal/unlicensed use back to us.

Sincerely,
Justin


Justin D. Hurlburt
Senior East Central Territory Manager [MI/OH]
Sophos
6 Kimball Lane - 4th Floor
Lynnfield, MA 01940
PH:   888-767-4679  x.104
FAX:  781-245-8620
Mobile:  508-662-3456
24/7/365 Technical Support:  888-767-4679






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