Greetings, New to this list, but have been monitoring. It looks very good and posting my first question. My background is Groupwise but we recently migrated to EXCHANGE 2010 SP1. Still learning the EXCHANGE 2010 environment - so my MS terminology may not be correct.
Below is the rule we are trying to set up - and I am hopefully missing something very simple: We have a "shared mailbox" (MEDIA) that campus users send equipment requests to on a regular basis. We want an automated response to EVERY email sent to MEDIA mailbox indicating something like "your request has been received and we are working on this" or whatever. The basic Automatic Replies ( Out of Office ) "wizard" will not do this as it will reply only once to a given user - which makes sense for Vacation/ Out of Office rules. However, our users will be sending regular emails to MEDIA that require a response each time. I looked into manual rule creation, but not seeing how to set this up so it will provide an automated email response to EVERY message sent to MEDIA. Ideally, this would be set up at the "shared mailbox" level so that the person that monitors that mailbox can change as needed. However, I could also set up at the HUB TRANSPORT level if that is the only way to make this work. Thanks for any help on this. Please enjoy the holiday weekend. Dana --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
