You can do this as a server side rule using Outlook. Just select "have server reply using a specific message" in your rule. Then just click on the "a specific message" link and copy and paste the message you have created into it and Save & Close it. Have been using this method for a few years now with some of our shared mailboxes.
From: Steve Szabo [mailto:steve...@gmail.com] Sent: Friday, December 24, 2010 10:24 PM To: MS-Exchange Admin Issues Subject: RE: OUTLOOK Rule creation question for automated response to every email sent to a mailbox. I am thinking that an Outlook rule can accomplish this for you since someone IS reading the messages. Use a copy of Outlook that is already receiving messages from that mailbox. First, you will want to create a template for your reply. Open a new message in that mailbox. Put in your subject text on the subject line, e.g. " Your Request Has Been Received".. Write your message in the area for that, e.g. "You are the honored recipient of an automatically generated reply to notify you that your media request has been received and will be handled appropriately." Put on the signature used. The go to file and save the message as an Outlook template (OFT). Now you can set up a rule using the rules wizard. For messages sent to media (make sure you specify the address of Media) send a reply, and then you insert the file location of the template you have created. The only problem I see is that you probably cannot make this a server side rule as it relies on a local file, so you would need to keep outlook up and running all the time. I have not really taken a good look at Transport rules yet, but as mentioned by someone else, this may be a good use of a transport rule. Unfortunately I cannot tell you how to structure such a rule. \\Steve// <file:///\\Steve\> From: xyz [mailto:x...@minneapolis.edu] Sent: Friday, December 24, 2010 8:32 PM To: MS-Exchange Admin Issues Subject: OUTLOOK Rule creation question for automated response to every email sent to a mailbox. Greetings, New to this list, but have been monitoring. It looks very good and posting my first question. My background is Groupwise but we recently migrated to EXCHANGE 2010 SP1. Still learning the EXCHANGE 2010 environment - so my MS terminology may not be correct. Below is the rule we are trying to set up - and I am hopefully missing something very simple: We have a "shared mailbox" (MEDIA) that campus users send equipment requests to on a regular basis. We want an automated response to EVERY email sent to MEDIA mailbox indicating something like "your request has been received and we are working on this" or whatever. The basic Automatic Replies ( Out of Office ) "wizard" will not do this as it will reply only once to a given user - which makes sense for Vacation/ Out of Office rules. However, our users will be sending regular emails to MEDIA that require a response each time. I looked into manual rule creation, but not seeing how to set this up so it will provide an automated email response to EVERY message sent to MEDIA. Ideally, this would be set up at the "shared mailbox" level so that the person that monitors that mailbox can change as needed. However, I could also set up at the HUB TRANSPORT level if that is the only way to make this work. Thanks for any help on this. Please enjoy the holiday weekend. Dana --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
