I've had this happen twice and in both instances that mailbox itself was corrupt. When it happened I was unable to move the mailbox to another database and ended up doing an extract-delete-recreate-import on the data.
Are you also seeing errors for the indexing and maintenance of the database? Good luck. Jim Rupprecht The University of Kansas > -----Original Message----- > From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] > Sent: Wednesday, July 27, 2011 7:27 AM > To: MS-Exchange Admin Issues > Subject: RE: Store Crashed, Mailbox in Quarantine - Help! > > I shall check for Outlook Add-in's but I'd be surprised. Ditto any client > apps. > > I may try and move it back to one of our 2003 servers where it will be pretty > much on its own until I figure out a course of action - it seems there is very > little clue anywhere as to what causes it. > > Paul > -----Original Message----- > From: Michael B. Smith [mailto:mich...@smithcons.com] > Sent: 27 July 2011 13:21 > To: MS-Exchange Admin Issues > Subject: RE: Store Crashed, Mailbox in Quarantine - Help! > > To the best of my knowledge, only two things can cause a mailbox to be > quarantined: Crash count (as indicated by MSExchangeIS Event ID 1014) or 5 > slow RPC requests in your mailbox context. > > Almost certainly a bad Outlook add-in or bad application. > > Regards, > > Michael B. Smith > Consultant and Exchange MVP > http://TheEssentialExchange.com > > > -----Original Message----- > From: Paul Hutchings [mailto:paul.hutchi...@mira.co.uk] > Sent: Wednesday, July 27, 2011 7:19 AM > To: MS-Exchange Admin Issues > Subject: Store Crashed, Mailbox in Quarantine - Help! > > Just had a very odd repeat occurrence of the store crashing and a mailbox > being quarantined. It's happened twice in a fortnight and it's the same > mailbox/user. > > Thing is I have no idea how to troubleshoot what item/event in the mailbox > may have caused this? > > I know the mailbox which has been quarantined, but I can't find a decent > guide on working out what actually caused it? > > The initial list of events in the app log are: > > Time Source > Event ID > 27/07/2011 11:27:32 Application Error > 1000 > 27/07/2011 11:27:32 MSExchange Common > 4999 > 27/07/2011 11:27:32 MSExchangeIS > 9659 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > 27/07/2011 11:27:32 MSExchangeIS Mailbox Store > 1114 > > > -- > MIRA Ltd > > Watling Street, Nuneaton, Warwickshire, CV10 0TU, England Registered in > England and Wales No. 402570 VAT Registration GB 100 1464 84 > > The contents of this e-mail are confidential and are solely for the use of the > intended recipient. If you receive this e-mail in error, please delete it and > notify us either by e-mail, telephone or fax. You should not copy, forward or > otherwise disclose the content of the e-mail as this is prohibited. > > --- > To manage subscriptions click here: http://lyris.sunbelt- > software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist > > > --- > To manage subscriptions click here: http://lyris.sunbelt- > software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist > > > --- > To manage subscriptions click here: http://lyris.sunbelt- > software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist > --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist