Yeah. The quarantine lock is set in the registry.

-jim


From: Harry Singh [mailto:hbo...@gmail.com]
Sent: Wednesday, July 27, 2011 8:01 AM
To: MS-Exchange Admin Issues
Subject: Re: Store Crashed, Mailbox in Quarantine - Help!

Ahh. You were able to take the mailboxes out of quarantine. Thanks for the tip.
On Wed, Jul 27, 2011 at 8:49 AM, Rupprecht, James R 
<jimruppre...@ku.edu<mailto:jimruppre...@ku.edu>> wrote:
I was able to take the mailboxes out of quarantine and then use 
New-MailboxExportRequest. As a backup I also performed extracts from Outlook. 
One user was a hard-core calendar user and it did hork some of her appointments 
but for the most part it all went well.

-jim


From: Harry Singh [mailto:hbo...@gmail.com<mailto:hbo...@gmail.com>]
Sent: Wednesday, July 27, 2011 7:42 AM

To: MS-Exchange Admin Issues
Subject: Re: Store Crashed, Mailbox in Quarantine - Help!

How were you able to perform an extraction if the mailbox itself was corrupt? 
Did you extract from the last backup?



On Wednesday, July 27, 2011, Rupprecht, James R 
<jimruppre...@ku.edu<mailto:jimruppre...@ku.edu>> wrote:
> I've had this happen twice and in both instances that mailbox itself was 
> corrupt. When it happened I was unable to move the mailbox to another 
> database and ended up doing an extract-delete-recreate-import on the data.
>
> Are you also seeing errors for the indexing and maintenance of the database?
>
> Good luck.
>
> Jim Rupprecht
> The University of Kansas
>
>
>> -----Original Message-----
>> From: Paul Hutchings 
>> [mailto:paul.hutchi...@mira.co.uk<mailto:paul.hutchi...@mira.co.uk>]
>> Sent: Wednesday, July 27, 2011 7:27 AM
>> To: MS-Exchange Admin Issues
>> Subject: RE: Store Crashed, Mailbox in Quarantine - Help!
>>
>> I shall check for Outlook Add-in's but I'd be surprised.  Ditto any client 
>> apps.
>>
>> I may try and move it back to one of our 2003 servers where it will be pretty
>> much on its own until I figure out a course of action - it seems there is 
>> very
>> little clue anywhere as to what causes it.
>>
>> Paul
>> -----Original Message-----
>> From: Michael B. Smith 
>> [mailto:mich...@smithcons.com<mailto:mich...@smithcons.com>]
>> Sent: 27 July 2011 13:21
>> To: MS-Exchange Admin Issues
>> Subject: RE: Store Crashed, Mailbox in Quarantine - Help!
>>
>> To the best of my knowledge, only two things can cause a mailbox to be
>> quarantined: Crash count (as indicated by MSExchangeIS Event ID 1014) or 5
>> slow RPC requests in your mailbox context.
>>
>> Almost certainly a bad Outlook add-in or bad application.
>>
>> Regards,
>>
>> Michael B. Smith
>> Consultant and Exchange MVP
>> http://TheEssentialExchange.com
>>
>>
>> -----Original Message-----
>> From: Paul Hutchings 
>> [mailto:paul.hutchi...@mira.co.uk<mailto:paul.hutchi...@mira.co.uk>]
>> Sent: Wednesday, July 27, 2011 7:19 AM
>> To: MS-Exchange Admin Issues
>> Subject: Store Crashed, Mailbox in Quarantine - Help!
>>
>> Just had a very odd repeat occurrence of the store crashing and a mailbox
>> being quarantined.  It's happened twice in a fortnight and it's the same
>> mailbox/user.
>>
>> Thing is I have no idea how to troubleshoot what item/event in the mailbox
>> may have caused this?
>>
>> I know the mailbox which has been quarantined, but I can't find a decent
>> guide on working out what actually caused it?
>>
>> The initial list of events in the app log are:
>>
>> Time Source
>> Event ID
>> 27/07/2011 11:27:32 Application Error
>> 1000
>> 27/07/2011 11:27:32 MSExchange Common
>> 4999
>> 27/07/2011 11:27:32 MSExchangeIS
>> 9659
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>> 27/07/2011 11:27:32 MSExchangeIS Mailbox Store
>> 1114
>>
>>
>> --
>> MIRA Ltd
>>
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>> England and Wales No. 402570 VAT Registration  GB 100 1464 84
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