Curiously, I had a similar report today after applying SP2 last weekend.

The report was from a user with multiple mailboxes configured in Outlook
2010.  She stated that she never saw a particular inbound message (cached
mode) in Outlook, but did see it in OWA.  The mailbox in question is
accessed by 6 users, all on Outlook 2010 except one who is on a Mac with
Mac Outlook 2011.

The user in question was on a Mac until a few days ago, and had become
accustomed to the vagaries of Mac Outlook 2011.  That's why she checked OWA
out of habit.

On Tue, Feb 28, 2012 at 9:44 PM, Alice Goodman <ali...@mckinstry.com> wrote:

>  Outlook 2010 both in cached and non-cached mode.****
>
> ** **
>
> Email shows up in OWA or on mobile phones prior to Outlook. ****
>
> ** **
>
> I ran Remote Connectivity Analyzer and any errors are certificate based
> and explainable, and I even pointed Exchange towards a different DC to see
> if that makes a difference and it does not seem to. ****
>
> ** **
>
> Alice****
>
> ** **
>
> *From:* Michael B. Smith [mailto:mich...@smithcons.com]
> *Sent:* Friday, February 24, 2012 12:38 PM
> *To:* MS-Exchange Admin Issues
> *Subject:* RE: Outlook Delays since Exchange 2010 SP2 applied****
>
> ** **
>
> What version(s) of Outlook?****
>
> ** **
>
> *From:* Alice Goodman [mailto:ali...@mckinstry.com]
> *Sent:* Friday, February 24, 2012 2:24 PM
> *To:* MS-Exchange Admin Issues
> *Subject:* Outlook Delays since Exchange 2010 SP2 applied****
>
> ** **
>
> I am having several users complaining about Outlook delays and what almost
> looks like “batched” delivery.  In their, words, “I just had another random
> delay, this time on my own mailbox. Everything appeared fine, but then all
> of a sudden several emails all appeared at the same time that were actually
> delivered 10-15 minutes ago.” ****
>
>  ****
>
> I did 2 things recently, put SP2 on Feb. 3rd and added an authoritative
> domain on Feb. 11th. ****
>
>  ****
>
> My understanding is that the settings in Send/Receive do NOT impact
> Exchange users, only POP and IMAP. ****
>
>  ****
>
> Any suggestions on where to start looking? ****
>
>  ****
>
> Thanks,****
>
> Alice****
>
>  ****
>
>  ****
>
> Alice Goodman, MCSE, LEED® AP (BD+C)****
>
> P 206.832.8295 | C 206.427.7760 | F 206.374.6814****
>
> Sr. Exchange Administrator****
>
>  ****
>
> *McKINSTRY** FOR THE LIFE OF YOUR BUILDING* ****
>
> Consulting | Construction | Energy | Facility Services****
>
>  ****
>
> www.mckinstry.com****
>
>  ****
>
>  ****
>
>  ****
>
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