Eugh. Those delivery reports look horrible to me, not saying they're wrong, just not very.. informative to me as an Admin!
Can you run the following powershell command: Get-TransportServer | Get-MessageTrackingLog -Start "04/25/2013 06:00:00" -end "04/25/2013 07:00:00" -sender "user a...@domain.com<mailto:a...@domain.com>" -recipients "user b...@domain.com<mailto:b...@domain.com>" | fl RecipientStatus What is the value of RecipientStatus? From: bounce-9603920-8066...@lyris.sunbelt-software.com [mailto:bounce-9603920-8066...@lyris.sunbelt-software.com] On Behalf Of Jean-Paul N Sent: 25 April 2013 16:13 To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is below Delivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
