It was sent from a phone, there was also an external user copied- i checked smtp logs and it does indeed confirm the delivery reports finding- i'm waiting to hear if the external user received it.
Any shell command that will allow me to look in the users recoverable items folder? Jean-Paul Natola From: [email protected] To: [email protected] Date: Thu, 25 Apr 2013 10:33:58 -0700 Subject: RE: lost email- logs indicate otherwise Corrupt OST file?Phone device?OOF extra rule? Nikki From: Michael B. Smith [mailto:[email protected]] Sent: Thursday, April 25, 2013 10:16 AM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise Someone deleted it, moved it, or recalled it. Exchange said it delivered it. You can be certain that Exchange delivered it. Have you looked in the dumpster? If it truly is not in the mailbox, then it is there. From: Jean-Paul N [mailto:[email protected]] Sent: Thursday, April 25, 2013 1:01 PM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise thats the irony, there was no one there to delete it- this was sent at 647 am- and she didnt get in till after 8- Jean-Paul Natola From: [email protected] To: [email protected] Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 16:54:00 +0000Shift delete? From: Jean-Paul N [mailto:[email protected]] Sent: Thursday, April 25, 2013 12:50 PM To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise this is the only message that "dissipated" it is , unfortunately , from the president of the company to his assistant, she has received , messages before and after from him- Hate to have to go back with the "i'm not sure what happened" response Jean-Paul NatolaFrom: [email protected] To: [email protected] Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 18:25:37 +0200Ø and the user has no rules in her outlook How about the Junk email settings ?I had some users set their junk email settings in Outlook to “safe list only” and “permanently delete suspected junk email”, which resulted in similar mysterious disappearing email which according to all the logs where delivered in the users mailbox. Rob. From: Jean-Paul N [mailto:[email protected]] Sent: donderdag 25 april 2013 18:09 To: MS-Exchange Admin Issues Subject: RE: lost email- logs indicate otherwise no trace in OWA Either Jean-Paul Natola From: [email protected] To: [email protected] Subject: RE: lost email- logs indicate otherwise Date: Thu, 25 Apr 2013 15:31:18 +0000What about OWA? Is it there? From: Jean-Paul N [mailto:[email protected]] Sent: Thursday, April 25, 2013 10:13 AM To: MS-Exchange Admin Issues Subject: lost email- logs indicate otherwise I have an email that was sent by user A, to user B, (internal exchange 2013 ) outlook shows it the sent items of user A - delivery report is belowDelivery Report for User B Submitted 4/25/2013 6:47 AM Mailserver The message was submitted to mailserver.renamed.com Pending 4/25/2013 6:47 AM mailserver.renamed.com Message was received by mailserver.renamed.com from mailserver.renamed.com. 4/25/2013 6:47 AM mailserver.renamed.com The message has been transferred from mailserver.renamed.com to mailserver.renamed.com. Delivered 4/25/2013 6:47 AM mailserver.renamed.com The message was successfully delivered. I remote into the users PC, message is not there, I check deleted items its not there- I create a new profile , the message is not there I go through every single folder in outlook , cant find a trace of it- and the user has no rules in her outlook any thoughts? tia Jean-Paul Natola --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist--- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist --- To manage subscriptions click here: or send an email to with the body: unsubscribe exchangelist
