In response to Johannes and Vern:
I also experience this behavior in 2K7, though I find it only mildly
annoying. There are other problems, and the communication with the
support staff has deteriorated markedly since MM has gone to the web
based system. It is not only "mechanically" more difficult to
communicate, but the quality of the responses are sometimes dismally
off the subject, requiring a request that they go back an reread the
submission, so that they understand the question. This has happened
too often to be an accident, and I can only conclude that the quality
of the support staff has fallen.
I have a problem loading a Document Options library (on a Mac). When
I load a correctly (I believe) saved library, most of the font
selections are lost - wrong fonts are substituted, requiring me to
correct them and practically destroying the advantage of being able
to load a Document Options Library. Has anyone else experienced
this? Could it be some kind of corruption on my system? I thought
that MM had acknowledged this (on the Mac side), but they now claim
that they were referring to something else, and the communication
with them has become so obtuse that I no longer know what's going on.
Attempts to communicate with MM have become more frustrating than
they are worth.
Chuck
Chuck Israels
230 North Garden Terrace
Bellingham, WA 98225-5836
phone (360) 671-3402
fax (360) 676-6055
www.chuckisraels.com
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