Chuck Israels / 2007/02/08 / 01:24 PM wrote: >Jim says they are working on a much improved web based system of >communication to be implemented later this year. I'm glad to hear >it, because this one is clumsy, to say the least. Jim says they get >4,000 web requests and 15,000 phone calls a month! Maybe fixing bugs >would reduce some of that load.
Will you recommend this support system to them? <http://www.rightnow.com/> I know this company since early days which was started by a few genius kids in Colorado. Now a lot of companies, big and small, use this system. Their customer list even doesn't show small companies like Kensington and Steinberg (Pinnacle). They charge less for small business. I help administrate one of them, and it is probably the best supporting system exists for quite sometime. -- - Hiro Hiroaki Honshuku, A-NO-NE Music, Boston, MA <http://a-no-ne.com> <http://anonemusic.com> _______________________________________________ Finale mailing list Finale@shsu.edu http://lists.shsu.edu/mailman/listinfo/finale
