Axent support for Raptor 6.0 and 6.02 was medi-ocre, more of it I think had
to do with the upcoming release of Raptor 6.5 and PowerVPN (renamed of
RaptorMobile VPN Client). Hopefully with Symantec acquiring Axent, they
will cut the product lines that are not necessarily revenue generators and
combine product lines where they see fit. Hopefully they will not cut the
Raptor EC product.. :)
/m
At 04:42 PM 9/2/00 -0500, John Burgess wrote:
>I have the factual data to back up statements I make. I was a Raptor
>customer since before the Axxent acquisiton. I have no complaints about the
>current firewall product, however I have taken issue with the treatment of
>their customers following the Axxent deal. One of my current Enterprise
>customers, after spending probably over $20K on their products and paying to
>keep support contracts with them current over the years, has not been able
>to receive the support or upgrades they are am entitled to since Axxent.
>They have lost me, and my current customers because of this. I will no
>longer recommend their products to my customers and I have since been
>migrating them to other products. I have communicated this to them and they
>could not care in the least aparrently since I never received any responses.
>
>John Burgess
>fastex.net
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