God what a nightmare! If your client's machine reliably crashes quickly, testing on that is *definitely* the way to go.
Your bug seems so random, it could be anything. I had something similar once with a font which would randomly bork the flashplayer. It may well be that flash just hates your enormous movieclip, even if it's just a dotted line. My first test would be to remove entirely any huge clips like that. Like i say, don't be meek: rip out half of your game for each test, so you can drill down quick as poss. Sorry i don't have an answer other than plain common sense. Maybe someone out there knows a more technological method? On 9/6/09, Paul Steven <paul_ste...@btinternet.com> wrote: > Thanks Mike > > I am able to replicate it on my PC - well it has happened a few times. I > tested for over 2 hours solid last night with no crash and thought it was > fixed. But this morning after only about 10 seconds of play it crashed. This > is the new version with the large image separated into 4 separate jpgs. > > Only other large item is a movie clip that is a dotted line that is the same > size as the large image - this is a draw object (think this is the right > term - basially the built in dotted line) > > I am trying the fdb command line thingy but of course it won't crash now. > Pff!!! > > Next step is to try taking out bit by bit - so time consuming as a crash can > take ages to occur. > > Cheers > > Paul > > -----Original Message----- > From: flashcoders-boun...@chattyfig.figleaf.com > [mailto:flashcoders-boun...@chattyfig.figleaf.com] On Behalf Of mike > donnelly > Sent: 06 September 2009 11:17 > To: Flash Coders List > Subject: Re: [Flashcoders] Rather urgent advice on how to track the cause of > a crash > > I would go and get your client's machine. 40 minutes is way too long > to test changes! If you can't do that, i would use a remote desktop > app. http://www.uvnc.com is a good one as far as i remember, and it's > free. > > Also, replace the huge picture with a little one, and get rid of the > video. Basically, for each test you do, remove half of your game till > it stops crashing. > > Good luck, i know the feelin! > > On 9/4/09, Paul Steven <paul_ste...@btinternet.com> wrote: >> I have created a game in Flash CS3 which is being published for Flash 8 > AS2. >> My client is reporting it crashing periodically on his XP PC. I have also >> managed replicate this on my Vista Ultimate PC with the following error: >> >> "A problem caused the program to stop working correctly. Windows will > close >> the program and notify you if a solution is available" >> >> It took me over 40 minutes of continuous play to get the crash. >> >> This game is for an exhibition on Monday so I need to sort this pretty >> quickly. >> >> Can anyone suggest any ways to try and pinpoint the problem? The game is >> being run as a projector packaged with MDM Zinc. My first thoughts were > that >> it was due to Zinc being pants but the same problem occurs with just a > plain >> old Flash projector. >> >> The problem also happens in the Flash IDE, and similarly it just crashes >> Flash completely - there is no message saying a script is causing the > movie >> problems. I am struggling to work out how to find the cause of the problem >> especially as it can happen pretty much immediately according to the > client >> or after a long period of play. >> >> The game is basically a top down flying game with a scrolling background >> (JPG 5120 X 4320). The flash movie is published at 1600 x 1200 30 FPS. It >> includes an embedded FLV video on the Splash screen which is apparently >> 639kb of video data. There are no audio files in the game. >> >> Any suggestions what code issues could be causing this or does it sound > like >> something else causing the crash. Are there any tools that can help me > track >> down the problem? >> >> Hoping someone can save the day! >> >> Thanks >> >> Paul >> >> _______________________________________________ >> Flashcoders mailing list >> Flashcoders@chattyfig.figleaf.com >> http://chattyfig.figleaf.com/mailman/listinfo/flashcoders >> > > -- > Sent from my mobile device > _______________________________________________ > Flashcoders mailing list > Flashcoders@chattyfig.figleaf.com > http://chattyfig.figleaf.com/mailman/listinfo/flashcoders > > _______________________________________________ > Flashcoders mailing list > Flashcoders@chattyfig.figleaf.com > http://chattyfig.figleaf.com/mailman/listinfo/flashcoders > -- Sent from my mobile device _______________________________________________ Flashcoders mailing list Flashcoders@chattyfig.figleaf.com http://chattyfig.figleaf.com/mailman/listinfo/flashcoders
