Thanks Mike I am able to replicate it on my PC - well it has happened a few times. I tested for over 2 hours solid last night with no crash and thought it was fixed. But this morning after only about 10 seconds of play it crashed. This is the new version with the large image separated into 4 separate jpgs.
Only other large item is a movie clip that is a dotted line that is the same size as the large image - this is a draw object (think this is the right term - basially the built in dotted line) I am trying the fdb command line thingy but of course it won't crash now. Pff!!! Next step is to try taking out bit by bit - so time consuming as a crash can take ages to occur. Cheers Paul -----Original Message----- From: flashcoders-boun...@chattyfig.figleaf.com [mailto:flashcoders-boun...@chattyfig.figleaf.com] On Behalf Of mike donnelly Sent: 06 September 2009 11:17 To: Flash Coders List Subject: Re: [Flashcoders] Rather urgent advice on how to track the cause of a crash I would go and get your client's machine. 40 minutes is way too long to test changes! If you can't do that, i would use a remote desktop app. http://www.uvnc.com is a good one as far as i remember, and it's free. Also, replace the huge picture with a little one, and get rid of the video. Basically, for each test you do, remove half of your game till it stops crashing. Good luck, i know the feelin! On 9/4/09, Paul Steven <paul_ste...@btinternet.com> wrote: > I have created a game in Flash CS3 which is being published for Flash 8 AS2. > My client is reporting it crashing periodically on his XP PC. I have also > managed replicate this on my Vista Ultimate PC with the following error: > > "A problem caused the program to stop working correctly. Windows will close > the program and notify you if a solution is available" > > It took me over 40 minutes of continuous play to get the crash. > > This game is for an exhibition on Monday so I need to sort this pretty > quickly. > > Can anyone suggest any ways to try and pinpoint the problem? The game is > being run as a projector packaged with MDM Zinc. My first thoughts were that > it was due to Zinc being pants but the same problem occurs with just a plain > old Flash projector. > > The problem also happens in the Flash IDE, and similarly it just crashes > Flash completely - there is no message saying a script is causing the movie > problems. I am struggling to work out how to find the cause of the problem > especially as it can happen pretty much immediately according to the client > or after a long period of play. > > The game is basically a top down flying game with a scrolling background > (JPG 5120 X 4320). The flash movie is published at 1600 x 1200 30 FPS. It > includes an embedded FLV video on the Splash screen which is apparently > 639kb of video data. There are no audio files in the game. > > Any suggestions what code issues could be causing this or does it sound like > something else causing the crash. Are there any tools that can help me track > down the problem? > > Hoping someone can save the day! > > Thanks > > Paul > > _______________________________________________ > Flashcoders mailing list > Flashcoders@chattyfig.figleaf.com > http://chattyfig.figleaf.com/mailman/listinfo/flashcoders > -- Sent from my mobile device _______________________________________________ Flashcoders mailing list Flashcoders@chattyfig.figleaf.com http://chattyfig.figleaf.com/mailman/listinfo/flashcoders _______________________________________________ Flashcoders mailing list Flashcoders@chattyfig.figleaf.com http://chattyfig.figleaf.com/mailman/listinfo/flashcoders
