Larry I somewhat agree with you. Here are the exceptions. There product has published specifications no mater what the application. They should be held accountable for those declarations. (flat response on 96 KHz out to 50 KHz)
Also the firmware I'm using has a bad bleed through at 11 KHz, well within the range of the target market's bandwidth usage. In addition their Mixer allows audio to be sent out the Main Out when in Bypass mode. Obviously the Mixer is effected (broken) too. This also is a utility that is targeted directly at their primary market. Should we be heavy handed, of course not, but I do plan to tell them that I know there is a fix, I don't have it and I paid good money for a high end product that is not performing as such and I am not a satisfied customer. I would expect them to provide such a fix since it exists. If I do not receive satisfactory results from them, I have several courses of action; get rid of the Firebox, get a little more heavy handed, or just ignore it (which really isn't going to happen). I whole hearted agree that what ever method that is taken, it must be done in a professional manner. -Tim --- Tim Ellison ( [EMAIL PROTECTED] ) Integrated Technical Services ( http://www.itsco.com ) -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee A Crocker Sent: Wednesday, June 07, 2006 9:22 AM To: FlexRadio@flex-radio.biz Subject: [Flexradio] PreSonus Firebox Owners - Please Read I think before we go off the deep end on Presonus we might consider our position. We are using their product in an off label application, in a way the "soundcard" was not intended to be used. We are not very many of their users. They made a firmware change at our request that once changed apparently can not be undone. This new firmware while solving some flex-radio problems may in fact screw up the reason their soundcard was developed in the first place, that is for the pro-sumer home studio recording market. I can see their reluctance to releasing a firmware change that might hose up their regular users were it to get into general circulation and give their now desirable product the name of Mudd. So before the trigger gets pulled on heavy handed tactics perhaps we might consider their response to such tactics, since we are at best a nitch market to them, especially since it looks like the Janus project is proceeding and may supersede the Firebox as the DSP front end of our radio. 73 W9OY __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________ FlexRadio mailing list FlexRadio@flex-radio.biz http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz Archive Link: http://www.mail-archive.com/flexradio%40flex-radio.biz/ FlexRadio Homepage: http://www.flex-radio.com _______________________________________________ FlexRadio mailing list FlexRadio@flex-radio.biz http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz Archive Link: http://www.mail-archive.com/flexradio%40flex-radio.biz/ FlexRadio Homepage: http://www.flex-radio.com
