Joe,

If my last email does not fix your issue,  please pass me your phone number 
direct (not on the reflector)  I will give you a call..

73,
Dudley
WA5QPZ


---- "Sanger wrote: 
> it is a new Belkin Firewire Expresscard .... I tried to buy one that was 
> recommended in your KnowledgeCenter.  the Firewire 800 Expresscard; the 
> Firewire Expresscard
> 
> ________________________________________
> From: Tim Ellison [telli...@itsco.com]
> Sent: Saturday, May 09, 2009 10:48 PM
> To: Sanger, Joseph; Neal Campbell
> Cc: flexradio@flex-radio.biz
> Subject: RE: [Flexradio] Flex-3000 installation problem
> 
> Joseph,
> 
> I am 99% sure the problem is with the Firewire card had has nothing to do 
> with version of software you are using.  Even though it is recognizing the 
> FLEX-3000 hardware, it is not communicating with it properly.
> 
> What is the exact model of the Firewire card you are using?
> 
> 
> 
> -Tim
> 
> -----Original Message-----
> From: flexradio-boun...@flex-radio.biz 
> [mailto:flexradio-boun...@flex-radio.biz] On Behalf Of Sanger, Joseph
> Sent: Saturday, May 09, 2009 9:15 PM
> To: Neal Campbell
> Cc: flexradio@flex-radio.biz
> Subject: Re: [Flexradio] Flex-3000 installation problem
> 
> very disappointing ... so far!
> 
> ________________________________________
> From: Neal Campbell [nealk...@gmail.com]
> Sent: Saturday, May 09, 2009 8:25 PM
> To: Sanger, Joseph
> Cc: flexradio@flex-radio.biz
> Subject: Re: [Flexradio] Flex-3000 installation problem
> 
> Well that does tell us that the computer is not really communicating to the 
> 3000 so the next step is to figure out a way for that to happen.
> 
> Neal Campbell
> Abroham Neal Software
> Programming Services for Windows, OS X and Linux www.abrohamnealsoftware.com
> (540) 242 0911
> 
> 
> 
> 
> On Sat, May 9, 2009 at 7:28 PM, Sanger, Joseph <joseph.san...@nyumc.org> 
> wrote:
> > I tried running the Flex-3000 firmware executeable ... it finishes quickly 
> > and says that if this screen shows up too quickly, there is probably a 
> > problem with the driver, or communicattions to the hardware ... guess 
> > that's not too surprising at this point.
> >
> > ________________________________________
> > From: flexradio-boun...@flex-radio.biz
> > [flexradio-boun...@flex-radio.biz] On Behalf Of Sanger, Joseph
> > [joseph.san...@nyumc.org]
> > Sent: Saturday, May 09, 2009 7:17 PM
> > To: Neal Campbell
> > Cc: flexradio@flex-radio.biz
> > Subject: Re: [Flexradio] Flex-3000 installation problem
> >
> > When i chosse Flex-5000, all i see are flex-5000 firmware files ... no 
> > flex-3000 files appear in dropdown list.  I have the 
> > F3K_firmware_1.2.5.3.exe on hand, of course, but wonder if i should put it 
> > someplace special to make it show up in the dropdown menu?
> >
> > ________________________________________
> > From: Neal Campbell [nealk...@gmail.com]
> > Sent: Saturday, May 09, 2009 7:11 PM
> > To: Sanger, Joseph
> > Cc: flexradio@flex-radio.biz
> > Subject: Re: [Flexradio] Flex-3000 installation problem
> >
> > FlexLoader doesn't have a setting for the 3000, just chose the 5000
> > and let it rip!
> >
> > Neal Campbell
> > Abroham Neal Software
> > Programming Services for Windows, OS X and Linux
> > www.abrohamnealsoftware.com
> > (540) 242 0911
> >
> >
> >
> >
> > On Sat, May 9, 2009 at 6:14 PM, Sanger, Joseph <joseph.san...@nyumc.org> 
> > wrote:
> >> Well, not exactly sure how Flexloader should behave ... but when the first 
> >> screen comes up, the radio_type dropdown only has blank and Flex-5000, no 
> >> Flex-3000 ... i suspect it is not realizing the Flex-3000 is connected.
> >>
> >> Again, this is confusing.  Whenever i power cycle the Flex-3000, the 
> >> notebook certainly senses that the hardware is being disconnected and 
> >> reconected.
> >>
> >> ________________________________________
> >> From: flexradio-boun...@flex-radio.biz
> >> [flexradio-boun...@flex-radio.biz] On Behalf Of Sanger, Joseph
> >> [joseph.san...@nyumc.org]
> >> Sent: Saturday, May 09, 2009 6:09 PM
> >> To: Neal Campbell
> >> Cc: flexradio@flex-radio.biz
> >> Subject: Re: [Flexradio] Flex-3000 installation problem
> >>
> >> Ok ... will give it a shot.
> >>
> >> -----Original Message-----
> >> From: Neal Campbell [mailto:nealk...@gmail.com]
> >> Sent: Saturday, May 09, 2009 6:05 PM
> >> To: Sanger, Joseph
> >> Cc: Tim Ellison; flexradio@flex-radio.biz
> >> Subject: Re: [Flexradio] Flex-3000 installation problem
> >>
> >> Joseph
> >>
> >> Can you do a firmware upload? Either try FlexLoader or download the
> >> firmware and see if just running the archive it will upload. This
> >> should tell us that you have a decent connection to the radio.
> >>
> >> Neal Campbell
> >> Abroham Neal Software
> >> Programming Services for Windows, OS X and Linux
> >> www.abrohamnealsoftware.com
> >> (540) 242 0911
> >>
> >>
> >>
> >>
> >> On Sat, May 9, 2009 at 4:30 PM, Sanger, Joseph <joseph.san...@nyumc.org> 
> >> wrote:
> >>> Version ....5254
> >>> I actually can't plug into the motherboard ... it is a 4 pin connector; i 
> >>> only have a 6 pin cable.
> >>>
> >>> :-(
> >>>
> >>>
> >>> ________________________________________
> >>> From: Tim Ellison [telli...@itsco.com]
> >>> Sent: Saturday, May 09, 2009 4:28 PM
> >>> To: Sanger, Joseph; flexradio@flex-radio.biz
> >>> Subject: RE: [Flexradio] Flex-3000 installation problem
> >>>
> >>> OK.  At this point I am suspect of one of two things.  (1) the driver 
> >>> didn't load properly or (2) the Firewire card is not working properly.
> >>>
> >>> Lets try this.  Remove the belkin Firewire card, re-enable the integrated 
> >>> motherboard Firewire interface and plug it in to the FLEX-3000.  Make 
> >>> sure the FLEX-3000 is powered off until everything is up and working 
> >>> properly.
> >>>
> >>> One other question.  What version of the Firewire driver are you using?  
> >>> The last four numerals will do.
> >>>
> >>>
> >>>
> >>> -Tim
> >>>
> >>> -----Original Message-----
> >>> From: Sanger, Joseph [mailto:joseph.san...@nyumc.org]
> >>> Sent: Saturday, May 09, 2009 4:24 PM
> >>> To: Tim Ellison; flexradio@flex-radio.biz
> >>> Subject: RE: [Flexradio] Flex-3000 installation problem
> >>>
> >>> Windows XP, SP3
> >>>
> >>> ________________________________________
> >>> From: Tim Ellison [telli...@itsco.com]
> >>> Sent: Saturday, May 09, 2009 4:22 PM
> >>> To: Sanger, Joseph; flexradio@flex-radio.biz
> >>> Subject: RE: [Flexradio] Flex-3000 installation problem
> >>>
> >>> OK.  When you bring up PowerSDR, if the FLEX-3000 is not an option, then 
> >>> the software and the FLEX-3000 are not talking to one another.  By 
> >>> default you only get a FLEX-5000 if it "sees" a FLEX-5000 or nothing.
> >>>
> >>> What operating system are you using?
> >>>
> >>>
> >>>
> >>> -Tim
> >>>
> >>> -----Original Message-----
> >>> From: flexradio-boun...@flex-radio.biz
> >>> [mailto:flexradio-boun...@flex-radio.biz] On Behalf Of Sanger,
> >>> Joseph
> >>> Sent: Saturday, May 09, 2009 4:13 PM
> >>> To: flexradio@flex-radio.biz
> >>> Subject: Re: [Flexradio] Flex-3000 installation problem
> >>>
> >>> It was in safe mode 1; switched to safe mode 2, deleted .mdb file, and 
> >>> same result.
> >>> tried safe mode 3, just for completeness, with no joy.
> >>>
> >>> i appreciate your help, though, Neal.
> >>>
> >>>
> >>>
> >>> ________________________________________
> >>> From: Neal Campbell [nealk...@gmail.com]
> >>> Sent: Saturday, May 09, 2009 4:10 PM
> >>> To: Sanger, Joseph
> >>> Cc: flexradio@flex-radio.biz
> >>> Subject: Re: [Flexradio] Flex-3000 installation problem
> >>>
> >>> In the Flex Driver, have you set the mode to be Safe 1 or Safe 2?
> >>>
> >>> I don't have my 3000 yet so I do not know if there is a separate 
> >>> selection for the 3000 versus the 5000 (Tim?).
> >>>
> >>> If you do have the driver in as safe mode 1,  try safe mode 2. Delete the 
> >>> powersdr.mdb file before you kick up powerSDR again, just to eliminate 
> >>> the database from the issue!
> >>>
> >>> Neal Campbell
> >>> Abroham Neal Software
> >>> Programming Services for Windows, OS X and Linux
> >>> www.abrohamnealsoftware.com
> >>> (540) 242 0911
> >>>
> >>>
> >>>
> >>>
> >>> On Sat, May 9, 2009 at 4:07 PM, Sanger, Joseph <joseph.san...@nyumc.org> 
> >>> wrote:
> >>>> Version SDR 1.18.0 --- I get the comm error when it runs ... THEN the 
> >>>> dialog box comes up and asks me to select a radio ... but it only shows 
> >>>> me Flex-5000, SDR-1000 ... no Flex-3000 .... plus the other choices.
> >>>>
> >>>> -----Original Message-----
> >>>> From: Neal Campbell [mailto:nealk...@gmail.com]
> >>>> Sent: Saturday, May 09, 2009 4:06 PM
> >>>> To: Sanger, Joseph
> >>>> Cc: flexradio@flex-radio.biz
> >>>> Subject: Re: [Flexradio] Flex-3000 installation problem
> >>>>
> >>>> What version of PowerSDR are you using? Does it ask you to select a
> >>>> radio and is the 3000 in the list it offers?
> >>>>
> >>>>
> >>>> Neal Campbell
> >>>> Abroham Neal Software
> >>>> Programming Services for Windows, OS X and Linux
> >>>> www.abrohamnealsoftware.com
> >>>> (540) 242 0911
> >>>>
> >>>>
> >>>>
> >>>>
> >>>> On Sat, May 9, 2009 at 3:54 PM, Sanger, Joseph <joseph.san...@nyumc.org> 
> >>>> wrote:
> >>>>> Thanks, Neal, for the tip.
> >>>>>
> >>>>> The Flexradio Driver does indicate that it sees the Flex-3000.
> >>>>> In Device Manager, I do see Flex listed as one off the Sound,
> >>>>> video and game controllers
> >>>>>
> >>>>> Guess this is good news ... but ... what next?  I have uninstalled and 
> >>>>> reinstalled SDR software once or twice already.
> >>>>>
> >>>>> ________________________________________
> >>>>> From: Neal Campbell [nealk...@gmail.com]
> >>>>> Sent: Saturday, May 09, 2009 3:52 PM
> >>>>> To: Sanger, Joseph
> >>>>> Cc: flexradio@flex-radio.biz
> >>>>> Subject: Re: [Flexradio] Flex-3000 installation problem
> >>>>>
> >>>>> Run the Driver software and see if it sees the 3000. Also you can
> >>>>> look in your device manager under soundcards and see if it lists the 
> >>>>> 3000.
> >>>>> If not, you are not talking to it.
> >>>>>
> >>>>> Neal Campbell
> >>>>> Abroham Neal Software
> >>>>> Programming Services for Windows, OS X and Linux
> >>>>> www.abrohamnealsoftware.com
> >>>>> (540) 242 0911
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>> On Sat, May 9, 2009 at 3:49 PM, Sanger, Joseph 
> >>>>> <joseph.san...@nyumc.org> wrote:
> >>>>>> Can't seem to get my laptop to recognize my new Flex-3000.
> >>>>>> I have installed a Belkin Firewire Express card on my Dell XPS M1710 
> >>>>>> running Windows XP ... it is indeed recognized by the laptop computer 
> >>>>>> when inserted ... makes that nice two-tone 'hardware found' sound.
> >>>>>> I have disabled the native motherboard flex port.
> >>>>>> I have installed the Flex Driver as per the instructions with no 
> >>>>>> problems.  When i power on the Flex-3000, i hear the 'hardware 
> >>>>>> recognized' tones ....  but when i run SDR 1.18.0, after about 25 
> >>>>>> seconds is says 'communications error' in a dialog box  .. and then 
> >>>>>> brings up the first page of the wizard which DOES NOT have the 
> >>>>>> flex-3000 on it, just the flex-5000.
> >>>>>> Any help would be greatly appreciated!  Thanks.
> >>>>>>
> >>>>>> Joseph Sanger, M.D.
> >>>>>> Associate Professor of Radiology
> >>>>>> Director, Radiology Informatics
> >>>>>> (212) 263-3434
> >>>>>>
> >>>>>> </PRE>
> >>>>>> <html>
> >>>>>> <body>
> >>>>>> ------------------------------------------------------------<br
> >>>>>> /> This email message, including any attachments, is for the sole
> >>>>>> use of the intended recipient(s) and may contain information that
> >>>>>> is proprietary, confidential, and exempt from disclosure under
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> >>>>>> error please notify the sender by return email and delete the
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> >>>>>> virus transmitted by this email.<br />
> >>>>>> ================================= </body> </html> <PRE>
> >>>>>> _______________________________________________
> >>>>>> FlexRadio Systems Mailing List
> >>>>>> FlexRadio@flex-radio.biz
> >>>>>> http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.
> >>>>>> biz
> >>>>>> Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/
> >>>>>> Knowledge Base: http://kc.flex-radio.com/  Homepage:
> >>>>>> http://www.flex-radio.com/
> >>>>>>
> >>>>>
> >>>>> ------------------------------------------------------------
> >>>>> This email message, including any attachments, is for the sole use of 
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> >>>>> =================================
> >>>>>
> >>>>>
> >>>>> _______________________________________________
> >>>>> FlexRadio Systems Mailing List
> >>>>> FlexRadio@flex-radio.biz
> >>>>> http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.b
> >>>>> iz
> >>>>> Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/
> >>>>> Knowledge Base: http://kc.flex-radio.com/  Homepage:
> >>>>> http://www.flex-radio.com/
> >>>>>
> >>>>
> >>>> ------------------------------------------------------------
> >>>> This email message, including any attachments, is for the sole use of 
> >>>> the intended recipient(s) and may contain information that is 
> >>>> proprietary, confidential, and exempt from disclosure under applicable 
> >>>> law. Any unauthorized review, use, disclosure, or distribution is 
> >>>> prohibited. If you have received this email in error please notify the 
> >>>> sender by return email and delete the original message. Please note, the 
> >>>> recipient should check this email and any attachments for the presence 
> >>>> of viruses. The organization accepts no liability for any damage caused 
> >>>> by any virus transmitted by this email.
> >>>> =================================
> >>>>
> >>>>
> >>>
> >>> ------------------------------------------------------------
> >>> This email message, including any attachments, is for the sole use of the 
> >>> intended recipient(s) and may contain information that is proprietary, 
> >>> confidential, and exempt from disclosure under applicable law. Any 
> >>> unauthorized review, use, disclosure, or distribution is prohibited. If 
> >>> you have received this email in error please notify the sender by return 
> >>> email and delete the original message. Please note, the recipient should 
> >>> check this email and any attachments for the presence of viruses. The 
> >>> organization accepts no liability for any damage caused by any virus 
> >>> transmitted by this email.
> >>> =================================
> >>>
> >>>
> >>> _______________________________________________
> >>> FlexRadio Systems Mailing List
> >>> FlexRadio@flex-radio.biz
> >>> http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
> >>> Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/
> >>> Knowledge Base: http://kc.flex-radio.com/  Homepage:
> >>> http://www.flex-radio.com/
> >>>
> >>> ------------------------------------------------------------
> >>> This email message, including any attachments, is for the sole use of the 
> >>> intended recipient(s) and may contain information that is proprietary, 
> >>> confidential, and exempt from disclosure under applicable law. Any 
> >>> unauthorized review, use, disclosure, or distribution is prohibited. If 
> >>> you have received this email in error please notify the sender by return 
> >>> email and delete the original message. Please note, the recipient should 
> >>> check this email and any attachments for the presence of viruses. The 
> >>> organization accepts no liability for any damage caused by any virus 
> >>> transmitted by this email.
> >>> =================================
> >>>
> >>> ------------------------------------------------------------
> >>> This email message, including any attachments, is for the sole use of the 
> >>> intended recipient(s) and may contain information that is proprietary, 
> >>> confidential, and exempt from disclosure under applicable law. Any 
> >>> unauthorized review, use, disclosure, or distribution is prohibited. If 
> >>> you have received this email in error please notify the sender by return 
> >>> email and delete the original message. Please note, the recipient should 
> >>> check this email and any attachments for the presence of viruses. The 
> >>> organization accepts no liability for any damage caused by any virus 
> >>> transmitted by this email.
> >>> =================================
> >>>
> >>>
> >>> _______________________________________________
> >>> FlexRadio Systems Mailing List
> >>> FlexRadio@flex-radio.biz
> >>> http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
> >>> Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/
> >>> Knowledge Base: http://kc.flex-radio.com/  Homepage:
> >>> http://www.flex-radio.com/
> >>>
> >>
> >> ------------------------------------------------------------
> >> This email message, including any attachments, is for the sole use of the 
> >> intended recipient(s) and may contain information that is proprietary, 
> >> confidential, and exempt from disclosure under applicable law. Any 
> >> unauthorized review, use, disclosure, or distribution is prohibited. If 
> >> you have received this email in error please notify the sender by return 
> >> email and delete the original message. Please note, the recipient should 
> >> check this email and any attachments for the presence of viruses. The 
> >> organization accepts no liability for any damage caused by any virus 
> >> transmitted by this email.
> >> =================================
> >>
> >>
> >> _______________________________________________
> >> FlexRadio Systems Mailing List
> >> FlexRadio@flex-radio.biz
> >> http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
> >> Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/
> >> Knowledge Base: http://kc.flex-radio.com/  Homepage:
> >> http://www.flex-radio.com/
> >>
> >> ------------------------------------------------------------
> >> This email message, including any attachments, is for the sole use of the 
> >> intended recipient(s) and may contain information that is proprietary, 
> >> confidential, and exempt from disclosure under applicable law. Any 
> >> unauthorized review, use, disclosure, or distribution is prohibited. If 
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> >> email and delete the original message. Please note, the recipient should 
> >> check this email and any attachments for the presence of viruses. The 
> >> organization accepts no liability for any damage caused by any virus 
> >> transmitted by this email.
> >> =================================
> >>
> >>
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> >> FlexRadio@flex-radio.biz
> >> http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
> >> Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/
> >> Knowledge Base: http://kc.flex-radio.com/  Homepage:
> >> http://www.flex-radio.com/
> >>
> >
> > ------------------------------------------------------------
> > This email message, including any attachments, is for the sole use of the 
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> > organization accepts no liability for any damage caused by any virus 
> > transmitted by this email.
> > =================================
> >
> >
> > _______________________________________________
> > FlexRadio Systems Mailing List
> > FlexRadio@flex-radio.biz
> > http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
> > Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/
> > Knowledge Base: http://kc.flex-radio.com/  Homepage:
> > http://www.flex-radio.com/
> >
> > ------------------------------------------------------------
> > This email message, including any attachments, is for the sole use of the 
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> > organization accepts no liability for any damage caused by any virus 
> > transmitted by this email.
> > =================================
> >
> >
> 
> ------------------------------------------------------------
> This email message, including any attachments, is for the sole use of the 
> intended recipient(s) and may contain information that is proprietary, 
> confidential, and exempt from disclosure under applicable law. Any 
> unauthorized review, use, disclosure, or distribution is prohibited. If you 
> have received this email in error please notify the sender by return email 
> and delete the original message. Please note, the recipient should check this 
> email and any attachments for the presence of viruses. The organization 
> accepts no liability for any damage caused by any virus transmitted by this 
> email.
> =================================
> 
> 
> _______________________________________________
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> FlexRadio@flex-radio.biz
> http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
> Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/
> Knowledge Base: http://kc.flex-radio.com/  Homepage: 
> http://www.flex-radio.com/
> 
> ------------------------------------------------------------
> This email message, including any attachments, is for the sole use of the 
> intended recipient(s) and may contain information that is proprietary, 
> confidential, and exempt from disclosure under applicable law. Any 
> unauthorized review, use, disclosure, or distribution is prohibited. If you 
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> and delete the original message. Please note, the recipient should check this 
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> accepts no liability for any damage caused by any virus transmitted by this 
> email.
> =================================
> 
> 
> _______________________________________________
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> http://www.flex-radio.com/


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