Russ,
I am sorry you are having difficulties. Please submit a support ticket
via our HelpDesk (http://helpdesk.flexradio.com) so we can assign you a
case number. For details on how to do this, please refer to the
following URL: http://support.flexradio.com/ Once the support ticket is
submitted, a support engineer will be in contact so we can work on the
issue.
Tim Ellison, W4TME
Product Management, Sales & Support
FlexRadio Systems^(TM)
4616 W Howard Ln, Suite 1-150
Austin, TX 78728
Phone: 512-535-4713 Ext. 223
Email: t...@flexradio.com <mailto:t...@flexradio.com>
Web: www.flexradio.com <http://www.flexradio.com>
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On 3/8/2012 10:56 PM, H. Russ Hughes wrote:
I must be losing my mind as I age, because I have not been able to
make the latest version of SDR work. I spent eight years in computer
maintenance, did a little programming, but this new stuff has become
very difficult to comprehend any more. Some of the users may be
competent to handle this stuff, but not all ham's are as computer
literate, or competent to handle this new SDR radio programming. I got
the FLEX 5000A working when I first got it a few years ago. I loved
the features that it provided and actually operating the radio was not
too difficult. The problem comes when updating the operating system
programs. There are many abbreviations being used that are simply
Greek to me. Unless the manufacturer of these radios intend to limit
their use to a restricted number of Ham's, there will have to be some
way of automatically re-programming these radios. I have both the Flex
5000A and the Flex 1500 and they are both fine operating devices, but
only if one can get them programmed without a degree in computer
programming. Can you imagine how popular the cell phone would be if
you had to do the same technical level of programming to make them
first operate as a SDR radio now requires? I hope something can be
done to make setting up a SDR a little easier than it presently is.
Russ Hughes
WA7ACO
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