Russ's theme seems to be about documentation which is particularly
difficult to write in the software world. Some basics should be followed.
The author must put himself in the users position and write from the
perspective that the user knows little or nothing, but is not stupid.
Any acronym should be parrend with its words the first time it is used
in any section of a document. Footnotes for other references on that
subject are always useful.
Documentation should focus in each section on how to do (or define)
specific tasks. That means the total document may become quite large
and admittedly has a lot of redundancy, but a user can locate a
specific, inclusive section to help him.
Etc.
I, for one, find it hard to locate information when it is scattered
among the manual, specific articles, release notes and the reflector, if
not various sections of the same document. But, I suppose that is just
how it is today, albeit often frustrating.
This is not meant to be a gripe. I'm just echoing Russ's feelings and
offering a few suggestions. I love the radio and will continue to
battle with the "learning curve".
Ed
On 3/9/2012 6:27 AM, Tim Ellison, W4TME wrote:
Russ,
I am sorry you are having difficulties. Please submit a support
ticket via our HelpDesk (http://helpdesk.flexradio.com) so we can
assign you a case number. For details on how to do this, please refer
to the following URL: http://support.flexradio.com/ Once the support
ticket is submitted, a support engineer will be in contact so we can
work on the issue.
Tim Ellison, W4TME
Product Management, Sales & Support
FlexRadio Systems^(TM)
4616 W Howard Ln, Suite 1-150
Austin, TX 78728
Phone: 512-535-4713 Ext. 223
Email: t...@flexradio.com <mailto:t...@flexradio.com>
Web: www.flexradio.com <http://www.flexradio.com>
logo
On 3/8/2012 10:56 PM, H. Russ Hughes wrote:
I must be losing my mind as I age, because I have not been able to
make the latest version of SDR work. I spent eight years in computer
maintenance, did a little programming, but this new stuff has become
very difficult to comprehend any more. Some of the users may be
competent to handle this stuff, but not all ham's are as computer
literate, or competent to handle this new SDR radio programming. I
got the FLEX 5000A working when I first got it a few years ago. I
loved the features that it provided and actually operating the radio
was not too difficult. The problem comes when updating the operating
system programs. There are many abbreviations being used that are
simply Greek to me. Unless the manufacturer of these radios intend to
limit their use to a restricted number of Ham's, there will have to
be some way of automatically re-programming these radios. I have both
the Flex 5000A and the Flex 1500 and they are both fine operating
devices, but only if one can get them programmed without a degree in
computer programming. Can you imagine how popular the cell phone
would be if you had to do the same technical level of programming to
make them first operate as a SDR radio now requires? I hope
something can be done to make setting up a SDR a little easier than
it presently is.
Russ Hughes
WA7ACO
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