Russ It seems to be a problem in the industry, however, I think that Flex is much better at it. I took the PDF of the users manual to Staples and had it printed out so I could make notes in it. It is interesting that I had to have an email from Gerald stating it was OK for me to do it as it is copywrited material. I also believe that someone on this reflector does sell printed copies.
The manual is pretty darn good. However, that doesn't help you today. What you will find is that Flex will dial in and help you through things. They do this with patience and they want to make sure it is all good for you. I would like to see Kenwood do that! :) Once you get to that point, we are all here to help. Mike va3mw On Fri, Mar 9, 2012 at 8:13 AM, Ed Toal <n...@tds.net> wrote: > Russ's theme seems to be about documentation which is particularly > difficult to write in the software world. Some basics should be followed. > > The author must put himself in the users position and write from the > perspective that the user knows little or nothing, but is not stupid. > > Any acronym should be parrend with its words the first time it is used in > any section of a document. Footnotes for other references on that subject > are always useful. > > Documentation should focus in each section on how to do (or define) > specific tasks. That means the total document may become quite large and > admittedly has a lot of redundancy, but a user can locate a specific, > inclusive section to help him. > > Etc. > > I, for one, find it hard to locate information when it is scattered among > the manual, specific articles, release notes and the reflector, if not > various sections of the same document. But, I suppose that is just how it > is today, albeit often frustrating. > > This is not meant to be a gripe. I'm just echoing Russ's feelings and > offering a few suggestions. I love the radio and will continue to battle > with the "learning curve". > > Ed > > > > > > > > On 3/9/2012 6:27 AM, Tim Ellison, W4TME wrote: > >> Russ, >> >> I am sorry you are having difficulties. Please submit a support ticket >> via our HelpDesk (http://helpdesk.flexradio.com**) so we can assign you >> a case number. For details on how to do this, please refer to the >> following URL: http://support.flexradio.com/ Once the support ticket is >> submitted, a support engineer will be in contact so we can work on the >> issue. >> >> Tim Ellison, W4TME >> Product Management, Sales & Support >> FlexRadio Systems^(TM) >> 4616 W Howard Ln, Suite 1-150 >> Austin, TX 78728 >> Phone: 512-535-4713 Ext. 223 >> Email: t...@flexradio.com <mailto:t...@flexradio.com> >> Web: www.flexradio.com <http://www.flexradio.com> >> >> logo >> >> >> On 3/8/2012 10:56 PM, H. Russ Hughes wrote: >> >>> I must be losing my mind as I age, because I have not been able to make >>> the latest version of SDR work. I spent eight years in computer >>> maintenance, did a little programming, but this new stuff has become very >>> difficult to comprehend any more. Some of the users may be competent to >>> handle this stuff, but not all ham's are as computer literate, or competent >>> to handle this new SDR radio programming. I got the FLEX 5000A working when >>> I first got it a few years ago. I loved the features that it provided and >>> actually operating the radio was not too difficult. The problem comes when >>> updating the operating system programs. There are many abbreviations being >>> used that are simply Greek to me. Unless the manufacturer of these radios >>> intend to limit their use to a restricted number of Ham's, there will have >>> to be some way of automatically re-programming these radios. I have both >>> the Flex 5000A and the Flex 1500 and they are both fine operating devices, >>> but only if one can get them programmed without a degree in computer >>> programming. Can you imagine how popular the cell phone would be if you had >>> to do the same technical level of programming to make them first operate as >>> a SDR radio now requires? I hope something can be done to make setting up >>> a SDR a little easier than it presently is. >>> >>> Russ Hughes >>> WA7ACO >>> >>> >>> >>> >>> >>> ______________________________**_________________ >>> FlexRadio Systems Mailing List >>> FlexRadio@flex-radio.biz >>> http://mail.flex-radio.biz/**mailman/listinfo/flexradio_**flex-radio.biz<http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz> >>> Archives: >>> http://www.mail-archive.com/**flexradio%40flex-radio.biz/<http://www.mail-archive.com/flexradio%40flex-radio.biz/> >>> Knowledge Base: http://kc.flexradio.com/ Homepage: >>> http://www.flexradio.com/ >>> >> ______________________________**_________________ >> FlexRadio Systems Mailing List >> FlexRadio@flex-radio.biz >> http://mail.flex-radio.biz/**mailman/listinfo/flexradio_**flex-radio.biz<http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz> >> Archives: >> http://www.mail-archive.com/**flexradio%40flex-radio.biz/<http://www.mail-archive.com/flexradio%40flex-radio.biz/> >> Knowledge Base: http://kc.flexradio.com/ Homepage: >> http://www.flexradio.com/ >> >> > ______________________________**_________________ > FlexRadio Systems Mailing List > FlexRadio@flex-radio.biz > http://mail.flex-radio.biz/**mailman/listinfo/flexradio_**flex-radio.biz<http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz> > Archives: > http://www.mail-archive.com/**flexradio%40flex-radio.biz/<http://www.mail-archive.com/flexradio%40flex-radio.biz/> > Knowledge Base: http://kc.flexradio.com/ Homepage: > http://www.flexradio.com/ > _______________________________________________ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz Archives: http://www.mail-archive.com/flexradio%40flex-radio.biz/ Knowledge Base: http://kc.flexradio.com/ Homepage: http://www.flexradio.com/
