Try selecting Help > Updates from FrameMaker and see if it finds anything.
On Wed, Jan 8, 2020 at 2:57 PM Jeff Coatsworth < jeff.coatswo...@jonasclub.com> wrote: > Then it's definitely in need of patching - fresh installs start with the > Day 0 version of the software (they don't recompile the original installer > each time a patch is released) > > > ________________________________ > From: Framers <framers-bounces+jeff.coatsworth= > jonasclub....@lists.frameusers.com> on behalf of John Posada < > jpos...@hudsongroup.com> > Sent: January 8, 2020 2:54 PM > To: An email list for people using Adobe FrameMaker software. > Subject: Re: [Framers] FM19 Publish PDF Problem > > Hi. > > Adobe PDF is listed as a printer > My version of FM was downloaded 2 weeks ago. > > From: Framers <framers-bounces+jposada= > hudsongroup....@lists.frameusers.com> On Behalf Of Jeff Coatsworth > Sent: Wednesday, January 8, 2020 2:49 PM > To: An email list for people using Adobe FrameMaker software. < > framers@lists.frameusers.com> > Subject: Re: [Framers] FM19 Publish PDF Problem > > Is there an instance of the Adobe PDF "printer" in your list of Windows > printers? Is your FM2019 all patched up? There were PDF issues with the > first few patches. > > > ________________________________ > From: Framers <framers-bounces+jeff.coatsworth= > jonasclub....@lists.frameusers.com<mailto:framers-bounces+jeff.coatsworth= > jonasclub....@lists.frameusers.com>> on behalf of John Posada < > jposad...@gmail.com<mailto:jposad...@gmail.com>> > Sent: January 8, 2020 2:39 PM > To: FrameUsers List > Subject: [Framers] FM19 Publish PDF Problem > > Good afternoon. > > I'm attempting to use the Publish functionality of FM19 to create a PDF and > Responsive HTM 5 output at the end of each day. > > When I attempt to output PDF, I get the message: > > "FrameMaker could not find the Adobe PDF printer instance, which must be > installed to execute Save as PDF command" > > I have Acrobat 9 Pro and Acrobat Distiller 9 installed. > > What am I missing? > > > John Posada > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com<mailto: > framers@lists.frameusers.com> > Visit the list's homepage at http://www.frameusers.com< > http://www.frameusers.com> > Archives located at > http://www.mail-archive.com/framers@lists.frameusers.com/< > http://www.mail-archive.com/framers@lists.frameusers.com/> > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> > Send administrative questions to listad...@frameusers.com<mailto: > listad...@frameusers.com> > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com<mailto: > framers@lists.frameusers.com> > Visit the list's homepage at http://www.frameusers.com< > http://www.frameusers.com> > Archives located at > http://www.mail-archive.com/framers@lists.frameusers.com/< > http://www.mail-archive.com/framers@lists.frameusers.com/> > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> > Send administrative questions to listad...@frameusers.com<mailto: > listad...@frameusers.com> > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > _______________________________________________ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com