Up to date From: Framers <[email protected]> On Behalf Of TW Smith Sent: Wednesday, January 8, 2020 3:03 PM To: An email list for people using Adobe FrameMaker software. <[email protected]> Subject: Re: [Framers] FM19 Publish PDF Problem
Try selecting Help > Updates from FrameMaker and see if it finds anything. On Wed, Jan 8, 2020 at 2:57 PM Jeff Coatsworth < [email protected]<mailto:[email protected]>> wrote: > Then it's definitely in need of patching - fresh installs start with the > Day 0 version of the software (they don't recompile the original installer > each time a patch is released) > > > ________________________________ > From: Framers <framers-bounces+jeff.coatsworth= > [email protected]<mailto:[email protected]>> > on behalf of John Posada < > [email protected]<mailto:[email protected]>> > Sent: January 8, 2020 2:54 PM > To: An email list for people using Adobe FrameMaker software. > Subject: Re: [Framers] FM19 Publish PDF Problem > > Hi. > > Adobe PDF is listed as a printer > My version of FM was downloaded 2 weeks ago. > > From: Framers <framers-bounces+jposada= > [email protected]<mailto:[email protected]>> > On Behalf Of Jeff Coatsworth > Sent: Wednesday, January 8, 2020 2:49 PM > To: An email list for people using Adobe FrameMaker software. < > [email protected]<mailto:[email protected]>> > Subject: Re: [Framers] FM19 Publish PDF Problem > > Is there an instance of the Adobe PDF "printer" in your list of Windows > printers? Is your FM2019 all patched up? There were PDF issues with the > first few patches. > > > ________________________________ > From: Framers <framers-bounces+jeff.coatsworth= > [email protected]<mailto:framers-bounces+jeff.coatsworth<mailto:[email protected]%3cmailto:framers-bounces+jeff.coatsworth>= > [email protected]<mailto:[email protected]>>> > on behalf of John Posada < > [email protected]<mailto:[email protected]<mailto:[email protected]%3cmailto:[email protected]>>> > Sent: January 8, 2020 2:39 PM > To: FrameUsers List > Subject: [Framers] FM19 Publish PDF Problem > > Good afternoon. > > I'm attempting to use the Publish functionality of FM19 to create a PDF and > Responsive HTM 5 output at the end of each day. > > When I attempt to output PDF, I get the message: > > "FrameMaker could not find the Adobe PDF printer instance, which must be > installed to execute Save as PDF command" > > I have Acrobat 9 Pro and Acrobat Distiller 9 installed. > > What am I missing? > > > John Posada > 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