The Publish pod for Frame2019 is a complete replacement for how Frame creates PDFs. I don't think the Publish pod can even work with Acrobat 9 as the PDF engine.
If you didn't use a custom install and already had Acrobat installed on your machine, then it's probable that Acrobat 9 is conflicting with the "headless" version of Acrobat installed with Frame2019 that Frame2019 is trying to use to create PDFs through the Publish Pod. And if you DID do the custom install and prevented Frame from installing the headless version, the Publish Pod is looking for Acrobat DC and not finding it. Basically, your choices are to remove Frame and do a custom reinstall without the included Acrobat engine, and thus being unable to use the Publish pod to generate a PDF, or to remove Acrobat 9 completely and reinstall Frame to fix the publishing engine. On Wed, Jan 8, 2020 at 3:22 PM John Posada <jpos...@hudsongroup.com> wrote: > Up to date > > From: Framers <framers-bounces+jposada= > hudsongroup....@lists.frameusers.com> On Behalf Of TW Smith > Sent: Wednesday, January 8, 2020 3:03 PM > To: An email list for people using Adobe FrameMaker software. < > framers@lists.frameusers.com> > Subject: Re: [Framers] FM19 Publish PDF Problem > > Try selecting Help > Updates from FrameMaker and see if it finds anything. > > On Wed, Jan 8, 2020 at 2:57 PM Jeff Coatsworth < > jeff.coatswo...@jonasclub.com<mailto:jeff.coatswo...@jonasclub.com>> > wrote: > > > Then it's definitely in need of patching - fresh installs start with the > > Day 0 version of the software (they don't recompile the original > installer > > each time a patch is released) > > > > > > ________________________________ > > From: Framers <framers-bounces+jeff.coatsworth= > > jonasclub....@lists.frameusers.com<mailto: > jonasclub....@lists.frameusers.com>> on behalf of John Posada < > > jpos...@hudsongroup.com<mailto:jpos...@hudsongroup.com>> > > Sent: January 8, 2020 2:54 PM > > To: An email list for people using Adobe FrameMaker software. > > Subject: Re: [Framers] FM19 Publish PDF Problem > > > > Hi. > > > > Adobe PDF is listed as a printer > > My version of FM was downloaded 2 weeks ago. > > > > From: Framers <framers-bounces+jposada= > > hudsongroup....@lists.frameusers.com<mailto: > hudsongroup....@lists.frameusers.com>> On Behalf Of Jeff Coatsworth > > Sent: Wednesday, January 8, 2020 2:49 PM > > To: An email list for people using Adobe FrameMaker software. < > > framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>> > > Subject: Re: [Framers] FM19 Publish PDF Problem > > > > Is there an instance of the Adobe PDF "printer" in your list of Windows > > printers? Is your FM2019 all patched up? There were PDF issues with the > > first few patches. > > > > > > ________________________________ > > From: Framers <framers-bounces+jeff.coatsworth= > > jonasclub....@lists.frameusers.com<mailto: > framers-bounces+jeff.coatsworth<mailto:jonasclub....@lists.frameusers.com > %3cmailto:framers-bounces+jeff.coatsworth>= > > jonasclub....@lists.frameusers.com<mailto: > jonasclub....@lists.frameusers.com>>> on behalf of John Posada < > > jposad...@gmail.com<mailto:jposad...@gmail.com<mailto: > jposad...@gmail.com%3cmailto:jposad...@gmail.com>>> > > Sent: January 8, 2020 2:39 PM > > To: FrameUsers List > > Subject: [Framers] FM19 Publish PDF Problem > > > > Good afternoon. > > > > I'm attempting to use the Publish functionality of FM19 to create a PDF > and > > Responsive HTM 5 output at the end of each day. > > > > When I attempt to output PDF, I get the message: > > > > "FrameMaker could not find the Adobe PDF printer instance, which must be > > installed to execute Save as PDF command" > > > > I have Acrobat 9 Pro and Acrobat Distiller 9 installed. > > > > What am I missing? > > > > > > John Posada > > _______________________________________________ > > > > This message is from the Framers mailing list > > > > Send messages to framers@lists.frameusers.com<mailto<mailto: > framers@lists.frameusers.com%3cmailto>: > > framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>> > > Visit the list's homepage at http://www.frameusers.com< > http://www.frameusers.com>< > > http://www.frameusers.com<http://www.frameusers.com>> > > Archives located at > > http://www.mail-archive.com/framers@lists.frameusers.com/< > http://www.mail-archive.com/framers@lists.frameusers.com/>< > > http://www.mail-archive.com/framers@lists.frameusers.com/< > http://www.mail-archive.com/framers@lists.frameusers.com/>> > > Subscribe and unsubscribe at > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com>< > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com>> > > Send administrative questions to listad...@frameusers.com<mailto<mailto: > listad...@frameusers.com%3cmailto>: > > listad...@frameusers.com<mailto:listad...@frameusers.com>> > > _______________________________________________ > > > > This message is from the Framers mailing list > > > > Send messages to framers@lists.frameusers.com<mailto<mailto: > framers@lists.frameusers.com%3cmailto>: > > framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>> > > Visit the list's homepage at http://www.frameusers.com< > http://www.frameusers.com>< > > http://www.frameusers.com<http://www.frameusers.com>> > > Archives located at > > http://www.mail-archive.com/framers@lists.frameusers.com/< > http://www.mail-archive.com/framers@lists.frameusers.com/>< > > http://www.mail-archive.com/framers@lists.frameusers.com/< > http://www.mail-archive.com/framers@lists.frameusers.com/>> > > Subscribe and unsubscribe at > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com>< > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com>> > > Send administrative questions to listad...@frameusers.com<mailto<mailto: > listad...@frameusers.com%3cmailto>: > > listad...@frameusers.com<mailto:listad...@frameusers.com>> > > _______________________________________________ > > > > This message is from the Framers mailing list > > > > Send messages to framers@lists.frameusers.com<mailto: > framers@lists.frameusers.com> > > Visit the list's homepage at http://www.frameusers.com< > http://www.frameusers.com> > > Archives located at > > http://www.mail-archive.com/framers@lists.frameusers.com/< > http://www.mail-archive.com/framers@lists.frameusers.com/> > > Subscribe and unsubscribe at > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> > > Send administrative questions to listad...@frameusers.com<mailto: > listad...@frameusers.com> > > _______________________________________________ > > > > This message is from the Framers mailing list > > > > Send messages to framers@lists.frameusers.com<mailto: > framers@lists.frameusers.com> > > Visit the list's homepage at http://www.frameusers.com< > http://www.frameusers.com> > > Archives located at > > http://www.mail-archive.com/framers@lists.frameusers.com/< > http://www.mail-archive.com/framers@lists.frameusers.com/> > > Subscribe and unsubscribe at > > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> > > Send administrative questions to listad...@frameusers.com<mailto: > listad...@frameusers.com> > > > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com<mailto: > framers@lists.frameusers.com> > Visit the list's homepage at http://www.frameusers.com< > http://www.frameusers.com> > Archives located at > http://www.mail-archive.com/framers@lists.frameusers.com/< > http://www.mail-archive.com/framers@lists.frameusers.com/> > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com< > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> > Send administrative questions to listad...@frameusers.com<mailto: > listad...@frameusers.com> > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > -- Lin Sims _______________________________________________ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
