Hi,
I'm on trunk 13174, and route a call to fifo, but two members ring at
the same time. I want it ring one by one in a round robin manner,
what's wrong with me?
here is fifo.xml
<fifo name="sales_f...@$${domain}" importance="0">
<member timeout="60" simo="1"
lag="20">{fifo_member_wait=wait}user/1...@$${domain}</member>
<member timeout="60" simo="1"
lag="20">{fifo_member_wait=wait}user/1...@$${domain}</member>
</fifo>
We want to implement a call center where agents register to waiting
customers, when a customer calls in, it will drop in a queue and
search one available agent(in round robin manner). Most fifo functions
seems implemented for scenarios where agents dial in and waiting
callers, which is unnecessary on our condition.
Thanks.
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