learn to think 4th dimensionally =D
Add one <member> with a | sep list in the dial string.
On Mon, Apr 27, 2009 at 11:35 PM, seven <dujinf...@gmail.com> wrote:
> Hi,
>
> I'm on trunk 13174, and route a call to fifo, but two members ring at
> the same time. I want it ring one by one in a round robin manner,
> what's wrong with me?
>
> here is fifo.xml
>
> <fifo name="sales_f...@$${domain}" importance="0">
> <member timeout="60" simo="1"
> lag="20">{fifo_member_wait=wait}user/1...@$${domain}</member>
> <member timeout="60" simo="1"
> lag="20">{fifo_member_wait=wait}user/1...@$${domain}</member>
> </fifo>
>
> We want to implement a call center where agents register to waiting
> customers, when a customer calls in, it will drop in a queue and
> search one available agent(in round robin manner). Most fifo functions
> seems implemented for scenarios where agents dial in and waiting
> callers, which is unnecessary on our condition.
>
>
> Thanks.
>
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--
Anthony Minessale II
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