Someone else is going to have to chime in. I just recall the KB article that said the number of users in the group is what is counted against the license count.
Do those numbers from the Radius server + your CP users add up to within 10% of the licensed count? If not, this is not what's happening.
Ray
From: Kingsley Chu <[EMAIL PROTECTED]> Reply-To: Mailing list for discussion of Firewall-1 <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Subject: Re: [FW-1] FW: Software Problem Escalation: Secure Client & Policy Server problem Date: Thu, 8 Apr 2004 14:18:18 +0800
HOW CAN Checkpoint counts those Users in the Radius Server if they have never logon, also, how can I lists out the users counted towards license and how to reset those counts?
-----Original Message----- From: Mailing list for discussion of Firewall-1 [mailto:[EMAIL PROTECTED] Behalf Of Ray Pesek Sent: Wednesday, April 07, 2004 11:55 PM To: [EMAIL PROTECTED] Subject: Re: [FW-1] FW: Software Problem Escalation: Secure Client & Policy Server problem
Inline.
>At first we find the �User Monitor does not work�, I can found solution for >FP2 & FP3 (sk12630, sk16494) but cannot find solution for R54, however, I >make the change and solved the problem.
When I made the change in FP3, it carried over when i went from FP3 to R55. So at least you won't have to mess with it in the future. :-)
>(1) SmartView Status is showing both Licensed and Connected users as 0 >for the Policy Server (desktop policy installation does not solve the >problem)
I have not seen this with R55.
>(2) User Monitor can shows new connected users, however, it still keeps >many old entries there (many days before and already disconnected).
Yes, mine does as well. I thought it was normal. It would be nice if User Monitor also showed a disconnect time.
>(3) Client has a 100 User license of Secure Client, they have 40 users >defined in SmartCenter and 20 Users in Radius Server who can connect using >the Secure Client (With IP Pool NAT) using the Generic* Profile, however, >they receive the following log in the SmartView Tracker. > >�PS: less than 10 percent license free�
I *think* it counts licenses by the number of users that are in the group that is allowed to logon to the policy server, not by the number of actual people using it. Is it possible you have users who do not have SecureClient and that are in that group (since you only have 40 in SmartCenter, maybe it's the Radius group)?
Ray
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