It's true. I called the corporate headquarters for Comcast@Home this
morning. The person I talked to on the phone last night said that if they
saw VPN traffic coming from me, that they would warn me a few times and
then if I didn't comply, they would terminate my service. That's why I
called the corporate headquarters. I saw nothing on the excite@home site
about this change so I don't wonder if it's the local divisions making
their own rules. (I'm in Detroit). Anyway the person from corporate
headquarters promised (yeah right) to have someone in upper management
contact me within 24 hours.
I contact my local State Attorney General and they said that there's
nothing they can do. The Better Business Bureau wants me to try and resolve
it with Comcast before I resort to them.
How many people are affected by this? If we cause enough grief will they
take it out of their agreement. I can't believe that they aren't allowing
people to protect their data. They fed me the line that if you're doing
that it's a "business connection" and they're going to charge you more.
ALOT MORE! Ameritech wants $100 a month for a static IP address and they
don't currently prohibit VPN traffic (but that's doesn't mean that they
won't pull a @Home fiasco in the future). Comcast@Home had a "business
division" for cable modems. Do you want to know how much they're charging
for basically the same service I have now (currently $36/month) except that
I'm allowed to have VPN's --> $1295 installation and $225/month!
This is ridiculous!
Valerie
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