I read the email from them this morning. I fully plan on either getting this ridiculous stipulation removed or changing services. It is absolutely absurd for them to tell me that because I check my work email from home that I need to pay 5 times more for my, unsubsidized, service. I refuse to pay that sort of money and I cannot use the service without being able to use my VPN client.
> -----Original Message-----
> From: Valerie Leveille [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, August 15, 2000 1:55 PM
> To: [EMAIL PROTECTED]
> Subject: [FW1] @Home ban of VPN's
>
>
>
> It's true. I called the corporate headquarters for Comcast@Home this
> morning. The person I talked to on the phone last night said
> that if they
> saw VPN traffic coming from me, that they would warn me a few
> times and
> then if I didn't comply, they would terminate my service.
> That's why I
> called the corporate headquarters. I saw nothing on the
> excite@home site
> about this change so I don't wonder if it's the local
> divisions making
> their own rules. (I'm in Detroit). Anyway the person from corporate
> headquarters promised (yeah right) to have someone in upper
> management
> contact me within 24 hours.
>
> I contact my local State Attorney General and they said that there's
> nothing they can do. The Better Business Bureau wants me to
> try and resolve
> it with Comcast before I resort to them.
>
> How many people are affected by this? If we cause enough
> grief will they
> take it out of their agreement. I can't believe that they
> aren't allowing
> people to protect their data. They fed me the line that if
> you're doing
> that it's a "business connection" and they're going to charge
> you more.
> ALOT MORE! Ameritech wants $100 a month for a static IP
> address and they
> don't currently prohibit VPN traffic (but that's doesn't mean
> that they
> won't pull a @Home fiasco in the future). Comcast@Home had a
> "business
> division" for cable modems. Do you want to know how much
> they're charging
> for basically the same service I have now (currently
> $36/month) except that
> I'm allowed to have VPN's --> $1295 installation and $225/month!
>
> This is ridiculous!
>
> Valerie
>
>
>
>
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