Just a quibble, but there is no "AppleCare" for an iPod. Yours was 
covered under the standard 90 day warranty. That said, I had a very 
positive experience with out of warranty repair on my iPod after some 
initial confusion and frustration ordering it.

Jim

On Thursday, July 25, 2002, at 12:13  PM, [EMAIL PROTECTED] wrote:

> I have a positive testimony for AppleCare that I would like to share 
> among
> the listas.
>
> My son's iPod needed service -- the audio port was physically damaged 
> and not
> working properly. Monday, 7/22, I went to the area of Apple's website 
> where
> one can put in an order for service. The next morning, 7/23, before 
> 8:30 AM,
> an Airborne Express box had arrived at my door, with a return label for
> sending it back, and even tape to reseal the box. I properly placed the 
> iPod
> in the box, sealed it, and called Airborne. They picked up the box at 
> my door
> by 6PM. Wednesday, 7/24: the box was due to arrive at Apple. This 
> morning,
> Thursday, 7/25, at 9:00 AM, doorbell rings. It's Airborne Express! I 
> sign for
> the package, open the box. Is there a repaired iPod in there? NO. Did 
> they
> deem the problem not covered by warranty and return it unfixed? NO. 
> What was
> in the box was a BRAND-NEW, PRISTINE, NEVER-USED IPOD!!! Matter 
> completely
> taken care of within a 61-hour period! That's quite impressive to me!!!
>
> Michelle


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