I believe this went into effect with the announcement of the new iPods at 
MWExpo. It was at Expo that I found at about it. Glad you received the 
correction with such good spirit.

Michelle
-----------------------
Michelle K. Wachtel, Apple Product Professional, Inspiration to Information
804/794-6435, [EMAIL PROTECTED]
<A HREF="http://www.carbonus.com/23";>www.carbonus.com/23</A> or <A 
HREF="http://www.4allnaturals.com/23";>www.4allnaturals.com/23</A>





In a message dated 7/27/02 2:26:59 PM, [EMAIL PROTECTED] writes:

<< 

[EMAIL PROTECTED] wrote:

> This has got to be a one-in-a-million opportunity for me. I get to correct
> Kyle. What joy.
>
> I've included a portion of the iPod warranty information from Apple's site
> down below. The easiest way to get to this is to go to the store site, click
> on the iPod, and then click on the link for warranty information. I was 
first
> told verbally about this extension of warranty by someone working at the
> Apple booth at Macworld Expo. He also told me that it was retroactive. I
> immediately confirmed this myself by searching Apple's website. The
> retroactive part is harder to confirm. The only thing I've seen in print 
(and
> I can't remember right now where this was) indicated retroactivity going 
back
> six months. But I was told it applied to all the iPods. And folks for whom I
> work were able to confirm this with Apple. And I had gotten my son's for him
> last Christmas. I indicated the appropriate purchase date and serial number
> when I put my claim in, and was told that it was covered under the warranty.
> I have cited actual experience and facts, not speculation. Sorry Kyle.

That is great news. I know someone who just this week was turned down for 
service
because their iPod was outside of 90 day period.  Do you know when that policy
changed?  Because it *was* a 90 day warranty only.  I am *glad* you corrected 
me
Michelle.  This will make a client of mine very happy.
 >>







-- 
G-Books is sponsored by <http://lowendmac.com/> and...

 Small Dog Electronics    http://www.smalldog.com  | Refurbished Drives |
 -- Check our web site for refurbished PowerBooks  |  & CDRWs on Sale!  |

      Support Low End Mac <http://lowendmac.com/lists/support.html>

G-Books list info:      <http://lowendmac.com/lists/g-books.html>
  --> AOL users, remove "mailto:";
Send list messages to:  <mailto:[EMAIL PROTECTED]>
To unsubscribe, email:  <mailto:[EMAIL PROTECTED]>
For digest mode, email: <mailto:[EMAIL PROTECTED]>
Subscription questions: <mailto:[EMAIL PROTECTED]>
Archive: <http://www.mail-archive.com/g-books%40mail.maclaunch.com/>

Using a Mac? Free email & more at Applelinks! http://www.applelinks.com

Reply via email to