On Monday, March 10, 2003, at 08:58 PM, Jeremy Derr wrote:

> On Monday, March 10, 2003, at 10:43  PM, Hal wrote:
>
>> Keep in mind that the advice (that I gave in particular) was related 
>> to
>> Powerbook (Pismo and TiBook) models. I know for a fact that the hard
>> drive is NOT user-upgradeable in any iBook models. I'm only mentioning
>> this because I saw in yout sig that you have an iBook 700. That's a 
>> lot
>> tougher to upgrade and will void your warranty.
>
> as a former AppleCare agent, I can safely tell you that it does NOT
> void the warranty per se - so long as you don't damage anything in the
> process. (despite the title...) the article i posted states:
> + While Apple strongly recommends that you retain the services of an
> Apple Authorized Service
> + Provider to perform any product upgrades or expansions, you will not
> void your Apple warranty
> + if you choose to upgrade or expand your computer yourself. However,
> if in the course of adding
> + an upgrade or expansion product to your computer, you damage your
> Apple computer (either
> + through the installation of, or incompatibility of the upgrade or
> expansion product), Apple's
> + warranty will not cover the cost of repair, or future related 
> repairs.
>
> when Apple states in some versions of the Warranty Agreement that
> "unauthorized changes to hardware" will void the warranty... they
> aren't talking about replacing hard drives, even in machines like the
> iBook. They're talking about modifying the existing parts - say,
> soldering the logic board to overclock your processor.
>
Good to know. I was told otherwise (at an Apple retail store) when I 
looked into upgrading the hard drive on a 600mHz iBook I used to have.  
I was told that since the hard drive is not listed on this document, 
it's not "user upgradeable":
http://docs.info.apple.com/article.html?artnum=50031

Rather than find out the hard way that I was voiding the warranty, I 
upgraded by selling it. :-)



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