Re: Applecare, how long should it take?

[Brian Rule]

Well, I put it off a day or two to give them a bit more time, called 
in, and apparently my iBook is being a problem child.  They replaced 
the logicboard, still didn't work right, so they replaced a cable 
(didn't specify which one, most likely the HD cable), and when they 
booted it up there were LCD problems, so the screen had to be replaced 
as well, and it's waiting on the new screen.  Hopefully that will be 
the end of th problems.  Any ideas on why so much went wrong on it?  
The LCD was working perfectly last I saw (the night before I brought it 
in, just before it stopped powering up).  What conditions would result 
in problems like this?
Brian

On Jan 15, 2005, at 2:13 PM, Aaron Willems wrote:
These things happen.  I send my PowerMac G5 to the Apple Store a week 
ago. I was told that the holiday repairs were still being processed, 
and that I might have to wait a week or more. Hang in there. I know 
how you feel.

Aaron Willems
On Fri, 14 Jan 2005 21:34:05 -0800
 Kyle Hansen <[EMAIL PROTECTED]> wrote:
On 1/14/05 7:45 PM, "Brian Rule" <[EMAIL PROTECTED]> Spew into the
Cybertrough:
A week ago i sent my iBook in to be repaired since it would no longer
power up.  I was told the best case scenario was it would have been
back by wednesday, but more likely thursday.  Well, if anyone has
noticed, it's no longer wednesday, thursday, and friday, for all
intense purposes friday is gone as well.  Checked the status on my
iBook, and it has been listed as "begin repair" since the 10th.
How long should this take?
How exactly did you go about the repair?  Did you get a case number 
and have
Apple send you a box via DHL?  Or did you drop it off at a repair 
center?
Kyle Hansen
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