My 12" PowerBook has been in the shop for over a week.
They told me before I checked it in, that they were
backordered on parts. They quoted 2 weeks. It seems the
whole system is back ordered for parts. So I'm sure your
not the only one suffering. Hang in there.
Aaron
On Mon, 24 Jan 2005 20:51:12 -0800 (PST)
[EMAIL PROTECTED] wrote:
I too am waiting on a LCD replacement on a 14.1" ibook.
I've heard
different stories regarding the date which this repair
will be completed.
Tomorrow will be two weeks for me. Just wanted to chime
in and let you
know that you are not alone.
Simon
I would like to repose the question in the title of
this. How long
should it take?
I've waited 17 days as of today for my iBook to be done.
i won't go
into a rant about the conversation I had this morning
with an apple
service rep, but they claim they are waiting on a new
14" display, and
that no estimate can be given anymore on when it will be
ready since
whoever manufactures these displays is behind on
production, and
therefore no displays are available until further
notice.
I am glad that the apple service techs did a thorough
job in going over
my iBook, realizing there was a problem with the display
and expecting
to fix it prior to sending it back to me. Kudos to
them. I'm also
glad that this service and iBook are otherwise excellent
products, thus
my impatience as to when it will get back.
I don't however, see why poor production and inventory
planning by
either the display manufacturer or apple, as the case
may be, has to
become my problem like this.
So, once again, I'd like to know, how long should I
continue to wait
like this for a product I paid for months ago? Is there
truly nothing
I can say or do about this as the service rep told me
this morning?
Brian
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