James,
Alltel is a regional company. You can check their web site for where they operate (<http:www.alltel.net>, but I don't think they reach you. I live in Lincoln, Nebraska. They purchased our local phone company 5-6 years ago. The "navix.net" of my email remains from before the merger, still supported after all this time.


The DSL "modem" they supplied us came with NAT and DHCP as the default set up, just as you need to share the connection on your LAN through a hub or router, and they expected customers would be doing that. The written instructions to work with the "modem" covered setup of Mac OS 9 and X and various flavors of Windows. Later, when I got a wireless router, they reconfigured their end and walked me through switching the DSL "modem" to bridge mode to use the new router for DHCP and NAT. That last step required a PC to conncect to the "modem" serial port to tell the it to switch modes. They did not help configure the wireless router, but I didn't expect them to do that.

Everyone loves to complain about their phone companies, but I've been very happy with Alltel's service. They certainly know more about Windows than Macs, but there's more to learn there, of course. :-)

I should also say the the DSL service mostly just runs w/o incident. A few times some glitch has occurred that was fixed just by rebooting the "modem." Once or twice some other problem has caused short term loss of service. This is over several years now.

BTW: The DSL "modem" was "free" when we signed up for the DSL service (3yr contract, IIRC).

Dan
on 10-2-04 9:08 AM, Dan Draney at [EMAIL PROTECTED] wrote:

 Our local phone
 company (Alltel) supplies the routers (and filters), the DSL service,
 and the internet service. They support Macs and PCs (24/7) and help
 with the shared connection setup. It's not that complicated to setup
 and maintain, but if you ever do need tech support it's nice to have
 all the pieces from one provider who is helpful.

Wow, Alltel sounds like one heck of a company. I assume they're a small, friendly local telco?

The reason I say this is that finding a company that does Macs decently is
hard enough.  But the thing that *really* got my attention is your
mentioning their support of the shared connection setup.  From what I can
tell, very few ISPs are willing to support networking.  They'll help you
configure *one* machine and the router and _that is it_.  If you wanna hook
up more than one machine, you're on your own.

Pardon my asking, but what neck of the woods are you in?  I may wanna move
there.  I am currently located in Silly-Con Valley and have been sentenced
to SBC as my telco <sigh>.


Best,

James Fraser


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