On Sun, Mar 21, 2010 at 11:26 PM, John Carmonne <carmo...@aol.com> wrote:
>
> I made a request for warranty service from Seagate's
> site so maybe I'll get lucky on this one.
>

Hmmmmm, this didn't occur to me before but whenever I've looked at
going down the RMA under warranty path before I've always been in a
Windows PC frame of mind. I'm not sure how they work things when
you're using a Mac, especially a PPC Mac.

I am used to a manufacturer asking to first have the drive checked by
running their own diagnostic program. Of course, I wouldn't be at all
surprised if whatever diagnostic program they want used only runs on a
windows (or at least x86) PC.

Not saying they won't replace the drive if it's defective. Just saying
I'm not quite sure how Seagate will ask you to handle this.

Maybe someone else on the list has already done a drive RMA for a PPC
Mac and can flesh out how that worked for them?

-irrational john

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