In a message dated 3/22/10 11:16:42 AM, ktilfo...@cox.net writes:

> On Mar 22, 2010, at 12:45 PM, carmo...@aol.com wrote:
> 
> > One good thing about Seagate is the 5 year warranty, no receipt 
> > necessary.
> 
> Not true. I have two Seagate HDs that I bought off LEM-Swap that are 
> brand new, both with less than 10 hours total time, manufactured in 
> 2009. I assumed they would be covered by the 5 year warranty, but 
> alas, these drives were removed from external enclosures, and thus, 
> the 5 year warranty was voided. I was so mad I could scream. These HDs 
> are IDENTICAL to every other Seagate HD I've ever seen, and yet 
> because they're not inside the original external enclosure they were 
> sold in they get ZERO warranty even though they're brand spanking new. 
> I don't think this is fair. Their explanation was, "would you warranty 
> a motor that had been removed from it's car", and I said, "when your 
> business is selling motors and not cars I think this answer is yes". 
> It didn't help, I out $250 for brand new Seagate HDs. Buyer beware for 
> used Seagate hardware, even if it's "new".
> 
Thanks for the heads up. I've not been in that postion yet. That's kinda a 
bummer because if the drive needs to be in a machine to display SMART info 
then I guess you wait till the thing pukes on you if it's in an enclosure? 
That sucks.

John Carmonne
Yorba Linda
USA

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