> > 
> > What do you mean by "off-line" - I usually take this to mean an
> > electrical disconnection by, for example, pushing the "offline" button
> > on the printer. do you mean cupsd stops running or something? Do you
> > mean the printer physically turns itself off?
> 
> Oh, sorry. I open CUPS manager in Mozilla (localhost:631) and look at
> the printer. I'm told it's 'Stopped'. There's a button there to
> 'Start' the printer which I do and it starts printing whatever is in
> the print queue.

For what it's worth, I administer a box (also for my Dad) with this same
problem.  Having to restart the printer at an obscure URL with the root
password every once in a while has not helped me confince them of the
merits of Linux!

The computer is off right now, so I can't get the exact logs for you. 
However, when inspecting it earlier I noticed cups saying that a print
job has exited with a non-zero status code, and that entry seemed to
correlate the the printer becoming "Stopped".  I was at a lost as to how
to convince CUPS to keep the printer "Started" no matter what happens to
an individual print job -- and, the only forums I could find reporting
this error remain unsolved.


> > 
> > OK, how far apart are these messages, dmesg doesn't tell you, but
> > /var/log/syslog | /var/log/klog may do.
> 
> Don't have either AFAICT:
> 
> gandalf log # ls
> Xorg.0.log      critical    everything  lastlog   pwdfail           wtmp
> Xorg.0.log.old  crond       ftpd        mail      scrollkeeper.log  xdm.log
> apache2         cups        gdm         news      sshd
> apcupsd.events  emerge.log  kernel      ntpd.log  telnet
> gandalf log # ps aux | grep log
> root      6827  0.0  0.1  1516  664 ?        Ss   Jan28   0:00 metalog
> [MASTER]
> root      6828  0.0  0.1  1468  536 ?        S    Jan28   0:00 metalog 
> [KERNEL] 
Looked in everything/current and saw nothing interesting. Looked in
> the cups error log. Nothing there either.

Edit /etc/cups/cupsd.conf and set the LogLevel to debug.  Then, restart
cups and you'll find *lots* more info in /var/log/cups/*

On a side note, this problem would be a little less severe if I could
restart the printer without being root.  Can anyone provide a hint for
that?


>  Don't know where metalog
> puts what you might be interested in.
> 

You can probably figure out from metalog's config where it puts stuff;
look for it in /etc/*metalog*

Also, it is often a default setting to log everything to vt-12, which
you can see by pressing <CTRL><ALT><F12>.  (Return to your GUI with
<CTRL><ALT><F7>.)




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