AN UPDATE: After writing several more emails and sending a fax, and STILL receiving no response, I went in without logging in and asked a simple question about a pair of frames, acting like a new customer. THEY ANSWERED PROMPTLY!!! They are obviously still very much in business, just ignoring ME. My husband then wrote a more demanding email, insisting that he receive a quick response, and that my new, correctly made glasses be made and sent immediately.
They have (once again) not responded. I am disgusted. It is now clear that they are avoiding me. I can only think that they have lost my glasses, and don't want to admit it. (They have the new Silhouette frames that I sent to them to make lenses for.) Can you think of another reason why they won't communicate with me? I guess I will just have to keep after them, and hope for the best. They owe me glasses or money. I want to get this resolved quickly so that I can decide if I need to just order from someone else. But I WON'T let them steal my money!!! Any ideas, suggestions or just empathy will be gladly read and considered. I am so disappointed with MyOpticalShop. --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
