I think you can use:
/front/helpdesk.html (just custom)
You can get the {issue type} from dropdown.
Best Regards,
2011/8/22 Alec Taylor <alec.tayl...@gmail.com>
> Good evening,
>
> I have just been testing a variety of products, and GLPI with
> OCSinventory (or FusionInventory) seems to be the best I've come
> across. It seems to be the only free & open-source webfrontend package
> on the market providing IT HelpDesk (ticketing), knowledge-base
> management (incl. FAQ), software deployment, version control, and
> hardware inventory.
>
> I would like to build a small Intranet frontend around this, perhaps
> using Drupal (if there's nothing internal in GLPI or a plugin).
>
> How would I go about creating a simple form to add tickets to the GLPI
> IT HelpDesk?
>
> <email>
> {Select issue type}
> <Subject>
> <Issue>
> [Submit]
>
> I would also like to display the knowledge-base on the intranet (all
> without the user being required to login).
>
> Thanks for all suggestions,
>
> Alec Taylor
>
> FYI: {Select issue type} needs to be incorporated to go to specific
> groups in my GLPI HelpDesk.
>
> _______________________________________________
> Glpi-dev mailing list
> Glpi-dev@gna.org
> https://mail.gna.org/listinfo/glpi-dev
>
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