Good evening,

I have just been testing a variety of products, and GLPI with
OCSinventory (or FusionInventory) seems to be the best I've come
across. It seems to be the only free & open-source webfrontend package
on the market providing IT HelpDesk (ticketing), knowledge-base
management (incl. FAQ), software deployment, version control, and
hardware inventory.

I would like to build a small Intranet frontend around this, perhaps
using Drupal (if there's nothing internal in GLPI or a plugin).

How would I go about creating a simple form to add tickets to the GLPI
IT HelpDesk?

<email>
{Select issue type}
<Subject>
<Issue>
[Submit]

I would also like to display the knowledge-base on the intranet (all
without the user being required to login).

Thanks for all suggestions,

Alec Taylor

FYI: {Select issue type} needs to be incorporated to go to specific
groups in my GLPI HelpDesk.

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