thanks for reply I'lll try to install following your information
Stephane Date: Thu, 1 Sep 2011 11:40:13 +0200 From: fmgonzale...@gmail.com To: glpi-dev@gna.org Subject: Re: [Glpi-dev] Intranet Frontend using GLPI for IT HelpDesk: How to create HelpDesk form? Hello, There isn't a tutorial as you like, and there isn't an integration as is. If you config Drupal and GLPI with a Single Sign On with CAS, you can login to each one once you authenticate in CAS. If you create a content in Drupal with an iframe to GLPI, then you can navigate to this content and the user is loged in this app by CAS. I hope I made me understood in spite of my english. Regards! 2011/9/1 stephane garret <stephane.gar...@hotmail.fr> hello, do you have a " how to " or tutorial for GLPI integration with DRUPAL Thanks Stephane Date: Mon, 22 Aug 2011 16:58:03 +0200 From: fmgonzale...@gmail.com To: glpi-dev@gna.org Subject: Re: [Glpi-dev] Intranet Frontend using GLPI for IT HelpDesk: How to create HelpDesk form? Hello, I use Drupal+GLPI+OCS with SSO and CAS. I use CCK+Iframe in Drupal and a customized theme to add an integrated look&feel. Perhaps you like to try this. Regards! 2011/8/22 Alec Taylor <alec.tayl...@gmail.com> Perfect, thanks. On Mon, Aug 22, 2011 at 10:27 PM, Augusto Ferronato <augusto.ferron...@gmail.com> wrote: > I think you can use: > > /front/helpdesk.html (just custom) > > You can get the {issue type} from dropdown. > > Best Regards, > > 2011/8/22 Alec Taylor <alec.tayl...@gmail.com> >> >> Good evening, >> >> I have just been testing a variety of products, and GLPI with >> OCSinventory (or FusionInventory) seems to be the best I've come >> across. It seems to be the only free & open-source webfrontend package >> on the market providing IT HelpDesk (ticketing), knowledge-base >> management (incl. FAQ), software deployment, version control, and >> hardware inventory. >> >> I would like to build a small Intranet frontend around this, perhaps >> using Drupal (if there's nothing internal in GLPI or a plugin). >> >> How would I go about creating a simple form to add tickets to the GLPI >> IT HelpDesk? >> >> <email> >> {Select issue type} >> <Subject> >> <Issue> >> [Submit] >> >> I would also like to display the knowledge-base on the intranet (all >> without the user being required to login). >> >> Thanks for all suggestions, >> >> Alec Taylor >> >> FYI: {Select issue type} needs to be incorporated to go to specific >> groups in my GLPI HelpDesk. >> >> _______________________________________________ >> Glpi-dev mailing list >> Glpi-dev@gna.org >> https://mail.gna.org/listinfo/glpi-dev > > > > -- > ____________________ > José Augusto Ferronato > > > _______________________________________________ > Glpi-dev mailing list > Glpi-dev@gna.org > https://mail.gna.org/listinfo/glpi-dev > > _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org https://mail.gna.org/listinfo/glpi-dev -- Francisco M. González _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org https://mail.gna.org/listinfo/glpi-dev _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org https://mail.gna.org/listinfo/glpi-dev -- Francisco M. González _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org https://mail.gna.org/listinfo/glpi-dev
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