Hello Henrique, Are you speaking about Ticket statuses, or about Items (Computers, Networks, …) statuses? If you are speaking about Ticket statuses: then no way to add a new one, ticket statuses are hardcoded into source files. Mainly due to ticket status workflow that you can defined in the Profile settings. (Could it be redefined via a plugin? I don’t know: question is open☺). For Items, you may follow the explanation from Andres: we are using these Item statuses a lot. Regards,
Olivier MORON Miscellaneous Program Member RAYNET SNC Tel : +33 4 76 33 49 52 Fax: +33 4 76 70 56 63 From: Glpi-user [mailto:[email protected]] On Behalf Of Andres Silveira Sent: Wednesday, June 03, 2015 12:04 AM To: Liste de diffusion des utilsateurs de GLPI Subject: Re: [Glpi-user] You can enter a new status called for? Hello Henrique, I think that what you're looking for it's in Setup -> Dropdowns -> Statuses of Items ( Configurar -> Listas Suspensas -> Status de Itens). I hope that helps. Greetings El 02/06/2015 a las 9:56, Henrique Fagundes escribió: Colleagues, Good day! First I would like to apologize because I'm from Brazil and I know my English is bad. I use the latest version of GLPI (0.85.4). Came the need to insert another status called for in the case "in observation". I researched a lot but without success. I created a test environment too so i could try to solve it myself, but no success at all. Would someone kindly help me to solve this issue? I would be very grateful. Since now thank you! Sincerely, [cid:[email protected]] _______________________________________________ Glpi-user mailing list [email protected]<mailto:[email protected]> https://mail.gna.org/listinfo/glpi-user -- [cid:[email protected]]
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