On Thu, 2008-11-13 at 20:24 -0500, Nikkiana H. wrote: > I bought both the Studio 15 and the Mini recently and am pretty happy > with them.
Well the Dell Studio 15 arrived yesterday. When I tried to boot it, the splash screens and text boot messages worked fine. However, when it came time to draw the desktop, the screen changed to a bright background with colored pinstripes running vertically. The bundled diagnostics (from the boot menu) pass and an external monitor shows a normal Ubuntu desktop. I tried the Dell on-line chat support and was given a number for Ubuntu support. This turned out to be Canonical. The person I spoke to said he had heard that Dell switched LCD screens on the Studio 15 production line without properly testing the new screens. Ubuntu is not working with those new LCD screens. He gave me the Dell Ubuntu support phone number. When I called, they said they have no fix. I can replace my laptop as defective, but they do not expect the replacement to work any better. My guess (as a software guy) as to what is going on: Ubuntu is only detecting 4:3 resolutions from the video controller and the LCD screen only supports 16:9 (or 16:10) resolutions. I fiddled the xorg.conf with no success using an external monitor. I could only get 4:3 resolutions to show on the external monitor. Attempts to force 1280x800 which is the documented resolution for the LCD resulted in a 640x480 screen on the external monitor. None of these had any impact on the built-in LCD screen. I'm returning the laptop to Dell and will buy something else. -- Lloyd Kvam Venix Corp DLSLUG/GNHLUG library http://dlslug.org/library.html http://www.librarything.com/catalog/dlslug http://www.librarything.com/rsshtml/recent/dlslug http://www.librarything.com/rss/recent/dlslug _______________________________________________ gnhlug-discuss mailing list gnhlug-discuss@mail.gnhlug.org http://mail.gnhlug.org/mailman/listinfo/gnhlug-discuss/