Paul Lussier said:
> In a message dated: Fri, 26 Jan 2001 13:08:18 EST
> Jeffry Smith said:
>
> >> To me, that's lying. They're telling me that if I buy they're product, I
> >> can just set it up and forget about it. That is completely false; i.e.
> >> lying. But you're right, I'd probably have a tough time proving that in a
> >> court room.
> >
> >I can see why you don't work marketing 8-)
>
> I don't because they won't let me. I'm ethical and moral. To me, truth in
> advertising means that if asked a question about your product, you answer
> truthfully.
What a concept - next thing you know they'll be talking about giving away the
source code to the product and the right to modify it *-0.
>
> IMO, if more comapanies did that, more customers would trust the companies
> they do business with. There's nothing wrong in admitting that your product
> falls short. If it's important enough, then the answer should be "This is a
> problem, and we are working on fixing it." Or at least come out and say
> something like "Yeah, we know about that, but we not enough people have
> complained to make it a priority yet."
Trust? Like telling them "we want you to come back because you like us, not
because you have to?" What next, using standards & open-source software so
they can go somewhere else if you don't treat them right?
>
> To me, coming out and admitting that it a lot better than ignoring it.
"You want the truth? You can't handle the truth." ;-)
>
> But that's me. Maybe the majority of people like getting lied to, or
> responded to with mis-leading and evasive answers.
Has anyone asked them? (what a concept - find out what your customers really
want! Next thing you know, you're going to be saying give them the ability to
change the software themselves to fix the problems!)
>
> It all comes back to my philosophy that "The world would be a whole lot
> happier of a place if everyone would just be nice."
Don't you know happiness is something you buy? Haven't you been paying
attention to the ads?
>
> So I'm an idealist, sue me :)
Careful - anyone can sue in this country (winning's another matter).
jeff
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Jeffry Smith Technical Sales Consultant Mission Critical Linux
[EMAIL PROTECTED] phone:603.930.9739 fax:978.446.9470
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Thought for today: open switch n.
[IBM: prob. from railroading] An
unresolved question, issue, or problem.
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