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At some point hitherto, Rich C hath spake thusly:
> What is needed in a help system is something like what VMS had, but for
> subject keywords like backup, restore, copy, directory, and stuff like that.
> The help system doesn't really have to do much more than reference the
> proper command to use, and say "Oh, you want to copy something? Well, if
> it's just a file or two, see "cp." If it's an entire directory structure,
> see "tar." If you want to copy a partition or disk, see "dd." Then the man
> page can take over.

Linux has many examples of such help systems...  They're called
"books" and you can get it for $40 at your local Barnes & Noble.  I
named several examples of such help systems in earlier posts.  And in
most cases, they actually come with Linux on a CD insert.  So you
don't even need to pay extra for someone else's boxed set.

And, as I also said, Red Hat has pretty good manuals that cover most
of what is being discussed here, including where to get more help if
needed.  If you buy the boxed set, you get printed copies.  If you
don't, they are (or at least always were) on the install CD.

Whaddaya want for nothing?  Seriously...  In my experience, NO ONE
likes writing extensive documentation, unless they're getting paid to
do it.  If you want professional quality documentation for your FREE
operating system, you're going to have to pay for it.  I really don't
think that's so unreasonable.

I think it's unlikely that anyone will ever spend time on such a
project, because there are already numerous voluminous references
available.  The free software community generally works on things when
it perceives a need for them, and given all that is already available
in print, and on linuxdoc.org, much of which also typically ships with
the distro CDs, I just don't see this happening.  The documentation
whose absence everyone is complaining about DOES already exist.  You
just need to know where to find it, and/or be willing to shell out
your $40 at the book store.  As for finding it, that's why groups like
this exist.

When did the idea of reading books become so offensive?  Hell, you can
probably get some of these books at your local library, and not have
to fork over the $40 to own it.

I will also note that I believe the real problem is that people are
trying to install Linux on their system before they really spend any
time investigating how to do it, and what the options are.  You should
already have the appropriate documentation, and read through some of
it, before you ever boot the install CD.  It's like buying a VCR was
back 15 years ago, before anyone had seen them... or any other new
technology for that matter.  Yes, you can figure out how to make it
work by tinkering with it, but you'll probably get really frustrated a
number of times, and miss out on a whole bunch of features it has,
spend way more time on it that way, than you would have if you'd just
taken the time to read the manual first...  Would you plan a trip to
another country before investigating what there is to do and where
there is to stay?  

The automobile analogy applies here too...  you don't go out and buy a
car, get your license to drive, and THEN start learning how.  You
learn how first, then you do it.  

Why is installing Linux so different for people then?

If you investigate your installation options before installing for the
first time, you'll find out that you don't have to wipe out your
Windows partition, and so when you have a problem getting stuff to
work you can just reboot into Windows, and look at docs on-line.
Print out anything you think you might need, and then have another go
at fixing your Linux problems.

Another thought that has occured to me is that what newbies really
want is for Linux to be just like that other thing they are accustomed
to (whatever it might be).  Well, it isn't.  And it never will be.
That's the point.  If you don't want to take the time to learn
something new, then really Linux isn't for you.  And that's ok.

As is often the case with Linux, the horse that is being flogged to
death here is a perception/awareness/mindset problem, not one of
genuine lacking.  Linux is what it is; if you want to use it
successfully, and you're not familiar with it, you're probably going
to have to be willing to think differently about it than you've
thought about other operating systems.  But the answers are all there
already, for the most part.

- -- 
Derek Martin               [EMAIL PROTECTED]    
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