You have at least 2 options I can think of at the moment: #1 - continue to issue credit notes in your system, but don’t send them out or pay them with a check. When you have the next positive invoice, ‘pay’ a portion (or all) of that invoice with the credit note. Simply process a payment, select the credit note line and an invoice line you want to apply it to in the top part of the window. GnuCash will offset the invoice with the credit note for you. If the credit note is more than the invoice, it will retain the left over as remaining AR credit to be used on subsequent invoices. You can see the customer’s balance any time either by looking at an AR aging report, or a Customer Report. Outstanding credit notes appear in the Invoices Due Reminder window.
#2 - If your client regularly pays in advance based on an estimate and you invoice later, instead of applying the payment to an invoice, apply it to a Liabilities:Customer Deposits account. Then when you create and post the final invoice, process a payment for it from this account. You could keep a separate deposit account for each customer but that might get tedious. You can run a report on the account sorted by payee to show that info and even keep that report open in a tab if desired, choosing to refresh it as needed. If this might only happen for pre-paid expenses, then you can still use this method, but only for the pre-paid expense part, which you could (or not) choose to invoice separately. Regards, Adrien > On Jun 26, 2019, at 1:46 PM, Eric Rathhaus office <e...@ewrlaw.com> wrote: > > Hi - I have a client for whom I have many jobs. On some of these jobs, the > client prepaid expenses that I did not use. In the past, I’ve always created > a credit note for a refund and sent the client a check. However, my client > prefers instead that I credit this amount towards future work. I’m not sure > how to accomplish this cleanly. I could keep a running total of the amount > and discount from the total prepayment until it’s used up. But this seems > clunky and maybe not the best practice. Any other suggestions on how to > account for the refund against future work? > > Kind regards, > > Eric W. Rathhaus _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
