Thanks!

> On Jun 26, 2019, at 7:41 PM, Adrien Monteleone 
> <adrien.montele...@lusfiber.net> wrote:
> 
> In that case, certainly, you need to use credit notes.
> 
> I don’t see any reason why this ‘wouldn’t work from an accounting standpoint’ 
> but if you find a problem, instead of cutting a check to the customer as 
> payment for the credit note, combine this with option #2 I listed, and this 
> time, use that Liabilities:Customer Deposits account to ‘pay’ the credit 
> note. This will show you have a liability to them and then you can decrease 
> it by using it to later pay for future work. The credit note is cleared out 
> instantly and you still track the money, however, any Aging Report or 
> Customer Report will no longer reflect this deposit liability as a credit to 
> them. You’d have to handle that part manually in an outside spreadsheet. (you 
> could export the Customer/Aging Report to one sheet tab, export an Account or 
> Transaction Report to another in the same workbook, and then devise a 3rd tab 
> with references to those two to create the proper consolidated report)
> 
> Note that doing it this way really isn’t necessary as GnuCash will track your 
> overall AR and the balance for each customer if you just leave the Credit 
> Notes hanging around until applied as future payments.
> 
> I’d say you should speak to a local CPA, and then if you still have options, 
> which one you go with would be a matter of personal preference.
> 
> Regards,
> Adrien
> 
>> On Jun 26, 2019, at 8:51 PM, Eric Rathhaus (general) via gnucash-user 
>> <gnucash-user@gnucash.org> wrote:
>> 
>> Hi Geert -
>> 
>> I already issued the invoices and processed my clients payments against the 
>> invoices.  These payments are for filing fees to the US government for which 
>> I subsequently cut checks. I created a job for this client that I use to 
>> invoice these fees alone. The size of the filing fees is too high for me to 
>> provide my client short-term loans to cover and then invoice later.  My 
>> client, in turn, won’t issue a payment without an invoice.  So I issue an 
>> invoice to my customer to get the prepayment. There are some complicated 
>> legal reasons why once per year some of the filing fees won’t be cashed by 
>> the government.  The rest of the year everything is fine as I just ensure 
>> the client paid all the invoices for the special job and then bill for my 
>> work and other expenses on invoices for each specific job.  This year I have 
>> over $12k of  funds I need to return to the client somehow.  In the past I 
>> created a credit note under the special job and sent my client a check.  
>> This year they want me to use the credit to offset invoices for subsequent 
>> work.  I like the idea of creating a credit note under the special filing 
>> fee job I use for these payments and then applying the credit against other 
>> invoices I issue but I’m not sure if it will work from an accounting 
>> standpoint. 
>> 
>>> On Jun 26, 2019, at 1:29 PM, Geert Janssens <geert.gnuc...@kobaltwit.be> 
>>> wrote:
>>> 
>>> The way I understand your scenario I believe you can model what the 
>>> customer 
>>> does almost one to one into gnucash actions.
>>> 
>>> 1. Customer prepays for expenses -> Create a payment for that customer 
>>> using 
>>> Business->Customer->Process Payment
>>> You can choose to map this payment to outstanding invoices or not. If you 
>>> don't, it will simply register a prepayment for the customer.
>>> 
>>> 2. At some point you send an invoice to the user -> Create this invoice 
>>> using
>>> Business->Customer->New Invoice... and post it.
>>> 
>>> 3. Now you can choose - does your invoice have (some of) the prepaid 
>>> expenses 
>>> ? If so, apply (part of) that prepayment to your invoice using Business-
>>>> Customer->Process Payment
>>> After this there may be an outstanding balance the customer still has to 
>>> pay.
>>> 
>>> 4. If the customer pays that outstanding balance, create the payment via 
>>> Business->Customer->Process payment.
>>> 
>>> Then repeat for the next cycle/invoice.
>>> 
>>> If you are importing your payments instead of manually entering them, you 
>>> can 
>>> also select the payment in the respective account, right-click and choose 
>>> "Assign as payment..." instead of the above mentioned "Process Payment"
>>> 
>>> As Adrien also suggests at any time you could look at the Receivables Aging 
>>> or 
>>> Customer report to see what's the customer's current balance.
>>> 
>>> Regards,
>>> 
>>> Geert
>>> 
>>> Op woensdag 26 juni 2019 21:52:43 CEST schreef Adrien Monteleone:
>>>> You have at least 2 options I can think of at the moment:
>>>> 
>>>> #1 - continue to issue credit notes in your system, but don’t send them out
>>>> or pay them with a check. When you have the next positive invoice, ‘pay’ a
>>>> portion (or all) of that invoice with the credit note. Simply process a
>>>> payment, select the credit note line and an invoice line you want to apply
>>>> it to in the top part of the window. GnuCash will offset the invoice with
>>>> the credit note for you. If the credit note is more than the invoice, it
>>>> will retain the left over as remaining AR credit to be used on subsequent
>>>> invoices. You can see the customer’s balance any time either by looking at
>>>> an AR aging report, or a Customer Report. Outstanding credit notes appear
>>>> in the Invoices Due Reminder window.
>>>> 
>>>> #2 - If your client regularly pays in advance based on an estimate and you
>>>> invoice later, instead of applying the payment to an invoice, apply it to a
>>>> Liabilities:Customer Deposits account. Then when you create and post the
>>>> final invoice, process a payment for it from this account. You could keep a
>>>> separate deposit account for each customer but that might get tedious. You
>>>> can run a report on the account sorted by payee to show that info and even
>>>> keep that report open in a tab if desired, choosing to refresh it as
>>>> needed. If this might only happen for pre-paid expenses, then you can still
>>>> use this method, but only for the pre-paid expense part, which you could
>>>> (or not) choose to invoice separately.
>>>> 
>>>> Regards,
>>>> Adrien
>>>> 
>>>>> On Jun 26, 2019, at 1:46 PM, Eric Rathhaus office <e...@ewrlaw.com> wrote:
>>>>> 
>>>>> Hi - I have a client for whom I have many jobs.  On some of these jobs,
>>>>> the client prepaid expenses that I did not use.  In the past, I’ve always
>>>>> created a credit note for a refund and sent the client a check.  However,
>>>>> my client prefers instead that I credit this amount towards future work. 
>>>>> I’m not sure how to accomplish this cleanly.  I could keep a running
>>>>> total of the amount and discount from the total prepayment until it’s
>>>>> used up.  But this seems clunky and maybe not the best practice.  Any
>>>>> other suggestions on how to account for the refund against future work?
>>>>> 
>>>>> Kind regards,
>>>>> 
>>>>> Eric W. Rathhaus
>>>> 
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>>> 
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