Thanks, Derek.  But the refund comes from several jobs for which I sent one 
invoice in advance to cover costs.  Subsequently those costs were not incurred 
for some but not all the jobs. And how does the credit note get accounted for 
when using the sum to pay for future invoices?
> On Jun 26, 2019, at 1:24 PM, Derek Atkins <de...@ihtfp.com> wrote:
> 
> You would only need a credit note if a client cancelled their contract and 
> wanted (part of) their deposit back.
> 
> -derek
> Sent using my mobile device. Please excuse any typos.
> On June 26, 2019 10:21:56 PM Tim Quinn <tim.qu...@att.net> wrote:
> 
>> Many of my wife’s tutoring clients will prepay for several sessions (to get 
>> scheduling preference and a slight price discount). I create a separate 
>> invoice for each client visit (that way the customer report shows the 
>> payments and individual sessions nicely), and after posting each invoice I 
>> pay it using the remaining balance from the prepayment. GnuCash keeps track 
>> of all that very nicely as Adrien described.
>> 
>> I have never used credit notes for this, though. GnuCash knows that the 
>> subsequent invoices and the prepayment involve the same customer so it’s 
>> really easy to pay those later invoices using what’s left of the prepayment.
>> 
>> I am not seeing the value in adding credit notes into this picture. Am I 
>> missing something?
>> 
>> Thanks.
>> 
>> - Tim
>> 
>>> On Jun 26, 2019, at 2:52 PM, Adrien Monteleone 
>>> <adrien.montele...@lusfiber.net> wrote:
>>> 
>>> You have at least 2 options I can think of at the moment:
>>> 
>>> #1 - continue to issue credit notes in your system, but don’t send them out 
>>> or pay them with a check. When you have the next positive invoice, ‘pay’ a 
>>> portion (or all) of that invoice with the credit note. Simply process a 
>>> payment, select the credit note line and an invoice line you want to apply 
>>> it to in the top part of the window. GnuCash will offset the invoice with 
>>> the credit note for you. If the credit note is more than the invoice, it 
>>> will retain the left over as remaining AR credit to be used on subsequent 
>>> invoices. You can see the customer’s balance any time either by looking at 
>>> an AR aging report, or a Customer Report. Outstanding credit notes appear 
>>> in the Invoices Due Reminder window.
>>> 
>>> #2 - If your client regularly pays in advance based on an estimate and you 
>>> invoice later, instead of applying the payment to an invoice, apply it to a 
>>> Liabilities:Customer Deposits account. Then when you create and post the 
>>> final invoice, process a payment for it from this account. You could keep a 
>>> separate deposit account for each customer but that might get tedious. You 
>>> can run a report on the account sorted by payee to show that info and even 
>>> keep that report open in a tab if desired, choosing to refresh it as 
>>> needed. If this might only happen for pre-paid expenses, then you can still 
>>> use this method, but only for the pre-paid expense part, which you could 
>>> (or not) choose to invoice separately.
>>> 
>>> Regards,
>>> Adrien
>>> 
>>>> On Jun 26, 2019, at 1:46 PM, Eric Rathhaus office <e...@ewrlaw.com> wrote:
>>>> 
>>>> Hi - I have a client for whom I have many jobs.  On some of these jobs, 
>>>> the client prepaid expenses that I did not use.  In the past, I’ve always 
>>>> created a credit note for a refund and sent the client a check.  However, 
>>>> my client prefers instead that I credit this amount towards future work.  
>>>> I’m not sure how to accomplish this cleanly.  I could keep a running total 
>>>> of the amount and discount from the total prepayment until it’s used up.  
>>>> But this seems clunky and maybe not the best practice.  Any other 
>>>> suggestions on how to account for the refund against future work?
>>>> 
>>>> Kind regards,
>>>> 
>>>> Eric W. Rathhaus
>>> 
>>> 
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