Just an update: More than 48 hours later, even after an email from Brett, my app is still down.
I've done all I can do, emailed everyone I can think of and I don't even have a support ticket number to show for it. Relying on Google App Engine for business critical things at this stage is not a good idea in my opinion. Google App Engine charges now, but when you're paying there should be better support. Regards Eaden On Mar 4, 11:52 am, Eaden <eaden.mc...@gmail.com> wrote: > Hi there, > > In order to host an application on Google App Engine you need to add > your domain to a Google Apps account. If anything goes wrong with your > Google Apps account, your Google App Engine sites can be affected and > you have no where to turn for support. Your apps are not accessible > from your domain ( you can still reach them from app.appspot.com > however ). > > For example, my Google Apps account broke. I can't even get to the > login page and get an error saying there is no Google Apps set up for > this domain name. However I had been using the account for a number of > years. I cannot even upgrade to premium support as it is impossible to > log in. > > Because Google Apps can only be hosted by google, even if you have > backups you can not easily move your App to another server while the > issue is sorted out. So far I have had about 15 hours downtime on my > app. > > I'm not sure what I'd recommend but there needs to be better channels > of support for Google Apps if it is to be part of Google App Engine. > > Regards --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to google-appengine@googlegroups.com To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~----------~----~----~----~------~----~------~--~---
