Hi Greg, regarding the support: It was my understanding that enterprise support (premier account) will only be responsible to handle urgent issues (GAE problems affecting production apps). Or can we use the enterprise support also to get more general help regarding implementation patterns etc.? This would of course be very nice, but I'd also prefer to share all valuable information with the community. Example: We've had problems with the channel api (token can not be renewed after 2 hrs timeout) and received a very smart workaround from enterprise support that greatly helped us. I've posted this answer on the GAE group to help others facing the same issue, but I would prefer if this would be handled by the enterprise support people to make sure that valuable info never gets lost.
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