Right. Thanks for the link, Barry. The thing is, that's just a page describing it in a marketing-like style. That page, however, isn't mentioned anywhere in TOS nor SLA.
I don't mind running my apps "for me and my friends" (which I did and am doing on AE) but when it comes to business and you practically have to give guarantees to your customers. The guarantees/whatever are TOS and SLAs and a "features and pricing table page" won't cut it as lawyers and other legal/whatever people and entities will only consider TOS and SLA. The other problem with that page is, Google changed lots of things recently, including deprecation and other policies. There's a chance that features/pricing page just isn't updated yet. Again, it's referenced in neither TOS nor in the SLA. Don't get me wrong. This is not a complain. I'm just trying to figure out my options from the legal/agreement point of view (tech side is awesome). On Thursday, April 26, 2012 7:37:40 PM UTC+2, barryhunter wrote: > > Seems pretty clear here: > http://www.google.com/enterprise/cloud/appengine/pricing.html > who the SLA applies to. > > Anyone actually paying for the service. > > On Thu, Apr 26, 2012 at 6:08 PM, alex <a...@cloudware.it> wrote: > > I'm afraid my post got lost somewhere in other threads so I'll start a > new > > one. > > I was re-reading it (https://developers.google.com/appengine/sla) and > the > > following raised a couple questions. > > > > "Eligible Application" means an Application that has been created by > > Customer using the High Replication Datastore setting. > > > > The questions are: > > > > 1. "Customer" term is not defined anywhere in the SLA (unless I missed > it) > > so, I'm not really sure whether Customer means Billing Administrator > (for a > > paid app) or it now relates to App Engine Premier Accounts only, or > > both. OTOH, Customer is defined as "the business entity agreeing to > these > > terms" in AE TOS. So, this looks more like a Premier Accounts only but I > > might have missed something. > > > > 2. There's no mention about what billing setting that Application > > could/should have: paid, only premier or even a free quota. The latter > > actually fits the original quote sentence, but I'd don't think it really > is > > the case. > > > > > > To sum up the above, the real question is: under which conditions an app > > deployed/running on AE is covered by the SLA? (paid / premier / only > between > > Google and a business entity or can be a single developer / etc) > > > > > > Sorry if this is not the right place to ask such a question. SO is > neither I > > guess, and I can't use Billing Requests form as it asks for a App ID and > > this is not about a specific app deployed on AE. Could someone from AE > team > > clarify the above or direct me to an official > > channel (e.g. appengine_premier_reque...@google.com email address?) > > > > > > Thanks! > > Alex. > > > > -- > > You received this message because you are subscribed to the Google > Groups > > "Google App Engine" group. > > To view this discussion on the web visit > > https://groups.google.com/d/msg/google-appengine/-/3saW2TWZesgJ. > > To post to this group, send email to google-appengine@googlegroups.com. > > To unsubscribe from this group, send email to > > google-appengine+unsubscr...@googlegroups.com. > > For more options, visit this group at > > http://groups.google.com/group/google-appengine?hl=en. > -- You received this message because you are subscribed to the Google Groups "Google App Engine" group. To view this discussion on the web visit https://groups.google.com/d/msg/google-appengine/-/x2wGIpymF7IJ. To post to this group, send email to google-appengine@googlegroups.com. To unsubscribe from this group, send email to google-appengine+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en.
